Medical Assistant Supervisor - Dakota Ridge

About the role

The back office Medical Assistant Supervisor is required to perform all duties of the Medical Assistant and functions as the direct manager to the Medical Assistant staff. Also, the supervisor acts as a liaison between management and staff.

Responsibilities

• Responsible for supervising all Medical Assistant staff.
• Creating and maintaining scheduling for Medical Assistant staff.
• Responsible for hiring staff to fill staff needs by scheduling and conducting interviews.
• Demonstrates competency and professional responsibility in the medical assistant role.
• Administers progressive discipline in coordination with the Practice Manager.
• Conduct performance evaluations for the Medical Assistants.
• Acts based on constructive performance evaluations through staff development and keeps Practice Manager apprised of personnel issues.
• Coaches Medical Assistant staff on personal performance and creates actions plan if necessary in conjunction with the Practice Manager.
• Maintains confidentiality when interacting with patients, families, personnel and the public.
• Responsible for onboarding education and annual education of Medical Assistants.
• Demonstrates positive public relations image with team, peers, patients and visitors by presenting a positive, helpful attitude.
• Responsible for following up on inaccuracies made by the medical assistant in the electronic medical record.
• Maintains a neat, clean and functional work station.
• Has working knowledge and location of policy and Procedure manuals.
• Plans and conducts team meetings as required.
• Completes required certifications; becomes proficient in clinic systems and procedures, and maintains knowledge in all policies, practices and procedures.
• Maintains certifications per state guidelines.
• Must demonstrate knowledge of the rationale of appropriate patient care and evaluate current staff on knowledge appropriate patient care.
• Follows all OSHA and CLIA standards, policies and procedures.
• Follows all HIPAA standards, policies and procedures.
• Performs duties to achieve or exceed established service standards.

Qualifications

• Minimum Education/Experience: Must be a graduate of an accredited Medical Assistant (MA)Maintain certifications per state guidelinesNationally recognized as a Certified Medical Assistant (CMA) strongly preferredStrong computer skills required. EMR experience preferred3+ years of MA experience requiredAt least 1 years as a Medical Assistant Lead/Supervisor preferred
• Current BLS card

Skills

• Preferred Education/Experience: 5+ years of experience as a Medical AssistantIV Certification preferredBilingualAthenahealth practice management system

Benefits

Health insurance plan options for you and your dependentsDental, and Vision, for you and your qualified dependentsCompany Paid life insuranceVoluntary options for short-term disability, and long-term disability coverageAFLAC PlansFSA optionsEligible for 401(k) after 6 months of employment with a 4% match that vests immediatelyPaid Time-Off earned Salary Range: $27.00 to $32.00 Hourly