Medical Coordinator

About the role

Bethany Christian Services is a non-profit organization rooted in Christian faith, providing services across 29 states to strengthen families, support foster care and adoption, and assist refugees. The Medical Coordinator position plays a crucial role in ensuring children in care receive appropriate health services.

Responsibilities

• Arrange and coordinate appropriate health services, including urgent, emergent, and preventative health services for children in care.
• Maintain complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians.
• Schedule health care appointments, coordinate transportation to health care appointments, and ensure qualified interpretation and translation services are in place.
• Serve as a liaison for community health care providers.
• Formulate treatment authorization requests to Point Comfort Underwriters for unaccompanied refugee clients.
• Support Point Comfort Underwriters Insurance through continuous consultation and collaboration.
• Provide resources and reports upon discharge.
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR.
• Reconcile and address all billing errors to ensure accurate billing with no profit loss.
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services.
• Periodically travel to health care provider facilities to build positive working relationships and transport clients.
• Essential job responsibilities may vary based on the specific needs of each program/department.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Requirements

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR a bachelor’s degree in a relevant field.
• Bilingual Spanish/English fluency, preferred.
• Excellent verbal and written communication skills.
• Must have an ability to provide excellent and compassionate customer service.
• Ability to work independently and exercise a high level of confidentiality.
• Must be reliable with time sensitive deadlines and tasks.
• Work well under pressure and adaptable to change.
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions.
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Exhibit integrity and good moral character to provide appropriate care.
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: TDaP or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.

Qualifications

• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Skills

• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.

Benefits

• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Grossly generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks).
• Access to education reimbursement for those that qualify.
• Comprehensive employee assistance and wellness program.
• Employer paid long-term disability and group term life insurance.

Pay

$1500 One-time Sign-On Bonus, plus an additional $1500 Incentive Bonus after 6 months, based on performance and other factors.

Schedule

Reliable driver's license with at least 3 years of driving experience in the U.S. required.