Medical Assistant/Patient Services Representative

POSITION SUMMARY

We are seeking a dependable and flexible individual to fill a dual position as both a Patient Services Representative (PSR) and Medical Assistant (MA) in our Roseville/Fair Oaks offices. This full-time position requires working as a PSR on designated days and as a Medical Assistant on others, providing comprehensive support to both our patients and clinical team.

DUTIES AND RESPONSIBILITIES

Patient Services Representative Duties:

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
• Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
• Other tasks, as assigned

Medical Assistant Duties:

• Interview patients to gather medical history and update medical records
• Gather basic vital signs, including temperature, blood pressure, height, weight and pulse
• Prepare treatment rooms and patients for exam
• Sterilize necessary instruments
• Manage medical supplies and materials and work with Area Supervisor to order necessary inventory
• Take appropriate x-rays

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS

• Minimum of 2 years in a healthcare position preferred
• High school diploma or GED required
• Excellent communication and organizational skills
• Ability to multitask and adapt to changing daily responsibilities
• Strong attention to detail and patient-centered approach
• Proficiency with EMR systems
• Capability to adapt quickly and thrive in a fast-paced environment

BENEFITS

• Medical, Dental, and Vision Plans
• HSA with Employer Contribution
• FSA
• Generous PTO Program
• 401k with a 3% Match
• Employee Assistance Program
• Life and AD&D Insurance
• Short-Term and Long-Term Disability

PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS

- While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear - Specific vision abilities required by this job include close vision, distance vision and depth perception - Must be able to lift/carry up to 25lbs

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation.