Medical Assistant/Patient Services Representative

About the Role

We have an immediate opening for a Medical Assistant/Patient Services Representative to join our team at Shady Grove Fertility in Stony Point, Virginia. This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

Schedule

Monday through Friday, 6:45 AM to 3:15 PM

Pay

$19.00 to $23.75 per hour

Responsibilities

• Perform high volume of phlebotomy
• Maintain supplies for the blood drawing stations
• Assist with the clinical care of fertility patients
• Ensure lab specimens are sent to proper labs
• Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Provide pre and post op education
• Perform semen washes and sets up for IUIs
• Take vital signs and provide general clinical assistance
• Utilize the computer in entering labs and printing labels
• Check patients in/out, answer phones, schedule appointments, and collect payments
• Support and promote excellence in customer service

Requirements

• Strong phlebotomy skills required
• High School diploma
• Completion of a formal Medical Assistant program; preferred
• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through
• High degree of comfort with computer applications, accuracy and speed with data entry
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

Benefits

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs