Patient Services Representative

Primary Responsibilities

• Greet patients as they arrive and manage wait time
• Aid patients with intake processes including copying required documents
• Collect co-payments, co-insurance and deductibles and issue receipts
• Manage cashier box and daily deposits according to company policies
• Process walk-in patients and visitors
• Schedule and reschedule appointments
• Manage medical records (maintains, files/scans, prepares for schedule)
• Ensure all correspondence is scanned and/or filed in a timely manner
• Process requests for medical records release and maintain appropriate logs, etc.
• Perform all other related duties as assigned

Qualifications

• High School Diploma/GED
• 1+ years of customer service-related experience

Benefits

• Competitive base pay
• Full and comprehensive benefit program
• Performance rewards
• Management team committed to your success
• Offerings include paid time off, medical plan options, dental, vision, life & AD&D insurance, short-term disability, long-term disability coverage, 401(k) savings plan, employee stock purchase plan, education reimbursement, employee discounts, employee assistance program, employee referral bonus program, voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay and Schedule

• Hourly pay range: $16.00 to $29.00 per hour
• FT, 40 hours per week
• Monday - Friday, 8-hour shift between 7am - 5:15pm

About the Role

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution

UnitedHealth Group

Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success.

Equal Opportunity Employer

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere.