Medical Assistant/Clinical Partner

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered in Troy, Michigan, we operate home-based primary care practices in 14 states and employ over 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

About the role

The Clinical Partner (Medical Assistant) will assist HarmonyCares Primary Care Physicians, Nurse Practitioners, and Clinical Teams in delivering primary health care and patient care management in a residential setting.

Responsibilities

• Supports mission, vision, and core values by delivering compassionate support, attention, and assistance to patients, families, and team members
• Partners clinically with Nurse Practitioners, Physicians, and Care Management Teams to support patient care
• Coordinates daily travel itinerary and transports clinicians to scheduled appointments
• Prepares patients for examination, treatment, and minor procedures
• Secures patient consent forms and records patient care documentation accurately and timely
• Coordinates patient care as directed by clinicians, company standards, and policies
• Respects patient confidentiality and treats patients with courtesy and respect
• Performs phlebotomy (venipuncture only), EKG, or other procedures as requested by the clinician
• Labels, stores, and properly packages specimens for lab delivery
• Assists in identifying and closing quality gaps
• Documents and updates patient care plans, SDoH (Social Determinants of Health), and other assessments within the patient chart or electronic medical record
• Maintains compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPAA guidelines
• Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag, and car)
• Ensures company vehicle is clean and follows proper periodic maintenance schedule (where applicable)
• Attends required meetings and in-services

In this role, you may work with:

• Primary Care Physicians
• Nurse Practitioners
• Clinical Teams
• Patients
• Patients’ Families

Requirements

• High School graduate or GED equivalent
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, or related medical education/training program, or 1 year of experience as a Medical Assistant or Phlebotomist
• Current CPR certification that meets company guidelines
• Knowledge of medical terminology
• Basic computer literacy, including EMR, iPad, and GPS experience
• Strong interpersonal communication and customer service skills
• Valid driver’s license and good driving record

Preferred Qualifications

• Certified Medical Assistant
• Six months of experience in patient care, preferably geriatric care
• Strong phlebotomy skills
• Desire and ability to obtain MA certification within 180 days of hire

Conditions of the role

• Full range of body motion, including handling/lifting patients
• Ability to drive up to 150 miles daily in urban and/or rural settings
• Ability to lift/carry items weighing up to 50 lb
• Ability to read and understand road maps
• Sit or stand for long periods of time

Benefits

• Health, Dental, Vision, Disability, and Life Insurance
• 401K Retirement Plan (with company match)
• Tuition, Professional License, and Certification Reimbursement
• Paid Time Off, Holidays, and Volunteer Time
• Paid Orientation and Training
• Daytime hours (no holidays/weekends)
• Manageable rosters and visits per day compared to a traditional practice environment
• Great Place to Work Certified

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.

Pay

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.