MD Claims Adjuster - CST/MST - National General

About the role

National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance through a network of independent agents and direct-to-consumer channels. This role involves investigating and adjusting claims related to basic to advanced automobile accidents.

Responsibilities

• Investigate and confirm facts of loss for automobile accidents
• Determine coverage, liability, damages, and adjust claims within authority limits
• Partner with assigned representatives for fraud or subrogation cases
• Identify and understand vehicle body parts and other property damage
• Recognize customer needs and address them using appropriate customer service skills
• Identify subrogation or fraud potential and handle accordingly
• Apply intermediate understanding of insurance policies and organizational relationships
• Handle investigation of all aspects of auto claims, including coverage, damages, and subrogation
• Exercise discretion and independence within increased levels of authority
• Manage multiple priorities in a fast-paced environment

Requirements

The ideal candidate is technically savvy, highly organized, and able to manage multiple tasks efficiently. Strong customer service, communication, and problem-solving skills are essential, along with experience handling auto liability claims, conducting coverage investigations, and managing claims from start to finish.

Qualifications

• Technically proficient in insurance claims handling
• Highly organized and able to prioritize tasks
• Experience handling auto liability claims
• Intermediate understanding of insurance policies and organizational relationships
• Ability to make sound decisions and provide exceptional customer support
• Proactive thinking and solution-oriented approach

Skills

• Analytical Thinking
• Auto Insurance Claims
• Communication
• Conflict Resolution
• Customer Service
• Material Damage Claims
• Organizing
• Prioritization
• Proactive Thinking
• Solution-Oriented

Benefits

Compensation varies based on experience and qualifications, ranging from $47,500.00 to $82,500.00 annually. Additional components may include incentive pay (commission or bonus). National General offers a comprehensive benefits package, including a laptop, connectivity reimbursement, and flexible work arrangements.

Pay

Base compensation for this role is:

• Adjuster Analyst II: $47,500.00 - $61,600.00
• Adjuster Analyst III: $50,000.00 - $65,300.00
• Adjuster Cons I: $53,500.00 - $77,800.00
• Adjuster Cons II: $56,000.00 - $82,500.00

Schedule

This role is open to candidates located in the Central or Mountain time zones.

Benefits

Joining our team means being part of something bigger – a winning team making a meaningful impact. National General offers a comprehensive benefits package, including a laptop, connectivity reimbursement, and flexible work arrangements.

Equal Opportunity Employer

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.