Auto Claims Adjuster - National General

Key Responsibilities

• Investigates and confirms the facts of loss for basic to advanced automobile accidents.
• Determines coverage, liability, damages, and otherwise adjusts and negotiates claims within limit of authority.
• Partners with assigned reps from fraud or subrogation areas to achieve best outcomes.
• Recognizes and identifies body parts of a vehicle and understands other potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle.
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority.

Skills

• Auto Insurance Claims
• Automobile Accidents
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Customer Service
• Detail-Oriented
• Insurance Claims Investigations
• Investigative Skills
• Multitasking

Pay

Compensation Base: Adjuster Analyst II - $47,500.00 – $69,800.00
Adjuster Analyst III - $50,000.00 – $74,350.00
Adjuster Cons I - $53,500.00 – $86,400.00
Adjuster Cons II - $56,000.00 – $93,250.00
Adjuster Sr. Cons I - $68,500.00 – $117,700.00

Total compensation includes base compensation and incentive pay (commission, bonus, etc.).

Benefits

Equal Opportunity Employer – Veterans/Disabled and other protected categories.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.