McGeorge Toyota - Call Center Associate BDC Appointment Coordinator

Responsibilities

• Receives and responds to inbound service inquiries via phone, text, and email.
• Schedules service appointments, ensuring smooth workflow and customer satisfaction.
• Actively listens and translates customer needs into service opportunities.
• Resolves or escalates customer concerns to appropriate manager or department.
• Facilitate parts ordering and transportation requirements when necessary.
• Other tasks as assigned to support both Service and Sales Departments.

Qualifications

• Customer service, sales, telemarketing, and/or hospitality experience preferred
• Excellent verbal and written communication skills; bilingual is a plus but not required
• Proven ability to multi-task within a fast-paced environment
• Proficient PC skills and Microsoft Office
• High School diploma or equivalent

Benefits

We offer a great work environment and an excellent benefits package.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.

Skills

No specific skills are listed in this posting.

Company Information

David R. McGeorge Car Company is a drug free equal opportunity employer.