Service BDC Appointment Coordinator

Job Responsibilities

• Scheduling appointments for maintenance, repairs, and recalls.
• Effectively listen and communicate with our service customers.
• Making outbound calls pertaining to follow up, appointment reminder and other service-related calls.
• Responding to email and text inquiries in a professional, well-spoken manner.
• Other duties as assigned.

Qualifications

• Outgoing and a positive demeanor
• Good listener and communicator
• Confident, pleasant and professional
• Team oriented
• Able to work full time

Benefits

• Tufts Health Insurance and Blue Cross Dental Insurance
• 401(K) Retirement Plan with Employer Match
• Group Life Insurance
• Paid Vacation
• Personal Time Off (PTO)

Hours

Example of full-time hours available: Sunday: OFF, Monday: 8AM-6PM ,Tuesday OFF, Wednesday: 7AM-6PM, Thursday: 7AM-5PM, Friday: 8AM-5PM,Saturday:8AM-4PM
*Flexible schedule available for qualified candidate