Materials Coordinator

About the Role

The Materials Coordinator acts as a liaison to all departments requiring Supply Chain Operations services, performing functions related to administrative support, customer service, par levels, inventory management, specialty carts and kits, medical equipment, shipping/receiving, and off-site supply deliveries.

Responsibilities

• Administrative:
  • Monitor PAR levels through MIN/MAX to support cost containment efforts.
  • Provide Lawson/Ariba data input and troubleshoot buyer messages and invoice discrepancies.
  • Act as a department liaison for customer service, resolving inquiries, product research, sourcing, and troubleshooting requisitions, purchase orders, billing, vendor backorders, returns, and recalls.
  • Communicate product information and changes effectively.
• Communication:
  • Demonstrate effective interpersonal, verbal, and written communication skills in a positive and diplomatic manner.
  • Provide excellent customer service for supply chain functions and special inquiries.
• Operations:
  • Count and replenish par level locations using available technology.
  • Maintain pars and recommend changes as needed.
  • Assist with inventory management by stocking shelves, rotating stock, performing cycle counts, and participating in physical inventory.
  • Clean, prepare, and replenish specialty carts, kits, and equipment.
  • Receive incoming freight from UPS, FedEx, and other carriers; prepare and ship outgoing freight.
  • Deliver supplies to off-site facilities as necessary.
  • Utilize computer systems, including handhelds, for Supply Chain Operations.
  • Support cost containment efforts by using resources wisely.
  • Adhere to all department, hospital, and corporate policies and procedures.
  • Maintain competency according to departmental policies, procedures, and protocols.
• Compliance:
  • Ensure compliance with department, hospital, corporate, and Joint Commission policies/recommendations.
  • Accurately manage PAR levels, monitor replenish rates, and maintain appropriate stock levels through MIN/MAX reports.
  • Maintain competency in mandatory education requirements.
• Process Improvement:
  • Identify opportunities for process improvement and share with leadership.
  • Collaborate with other departments or disciplines to achieve desired outcomes.
  • Maintain verbal and written communications with customers to develop and monitor quality processes.

Requirements

• High school diploma required.
• Experience in a healthcare setting.
• Experience in inventory/logistics and related functions preferred.

Skills

• Required:
  • Prolonged standing, manual dexterity, pushing, pulling, bending, stretching, and stooping.
  • Good visual acuity.
  • Ability to work in a stressful, fast-paced environment due to customer demands.
  • Ability to work prolonged periods inputting data into a computer using repetitious hand movements.
  • Ability to learn inventory control software systems and basic computer skills.
  • Physical ability to lift up to 35 lbs and handle objects weighing 21 to 50 lbs (lifting, carrying, pushing, pulling, moving).
• Preferred:
  • Computer knowledge (Microsoft Outlook, Word, Excel).
  • Experience using pallet jacks, dock boards, and hand trucks.