Marketing Technology Coordinator

About the role

We are seeking a Marketing Technology Coordinator to join our team. The role supports the implementation, optimization, and ongoing success of the firm’s marketing technology platforms, including Litera Foundation, QorusDocs, and InterAction.

Responsibilities

• Leverage firm technology such as Litera Foundation (experience management), InterAction (contact relationship management), and QorusDocs (proposal generation) to document and track marketing activity.
• Participate in project teams to recommend, develop, and implement enhancements to the marketing technology stack and related systems.
• Aid in testing of new releases and enhancements to drive adoption of the system.
• Serve as point of contact with technical resources to ensure daily functioning of certain systems.
• Day-to-day administration of the Firm’s experience management platform, including the management of data quality.
• Collaborate with Practice Development teams to ensure matter experience is captured and accurately categorized in the system.
• Develop, support, and maintain content to assist Practice Development teams, including RFP and pitch templates, graphical slides and other collateral, league table and Chambers templates, and other Foundation output assets.
• Collaborate with key stakeholders to gather and translate their needs into actionable solutions that leverage technology and strengthen the firm’s data strategy.
• Establish standard metrics reporting and analyze trends to measure effectiveness of various marketing and business development activities.
• Support power users by researching, analyzing, and preparing reports on client, matter, relationships, and firm experience and expertise to support the firm’s business development and strategic initiatives.
• Manage multiple complex assignments with competing deadlines and priorities under minimal direct supervision.
• Experience managing projects from inception through planning, execution, and delivery phases.

Requirements

• Strong working knowledge of and familiarity with legal clients and markets.
• Prior law firm or professional services firm experience is preferred.
• Proficient in legal technology such as experience or expertise systems, workflow systems, project management, and practice management tools.
• Exceptional proficiency working with Microsoft Office Suite, or Microsoft 365 especially PowerPoint and Word styles and Microsoft VisualBasic for Office.
• Experience with PowerBI is a plus.
• Ability to develop effective and collaborative relationships with various teams, lawyers, firm administrative departments, and vendors.
• Champion for change management, process improvement, user adoption, and the constant evolution of complex data strategies and needs.
• Demonstrated ability to manage multiple complex assignments with competing deadlines and priorities under minimal direct supervision.

Qualifications & Education

• Bachelor's degree in relevant field.
• 3-5 years of experience.

Physical Requirements

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Pay

The base salary range for this position is $80,000/yr - $120,000/yr. This range may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience.

Schedule

This position may be filled in District of Columbia.