Marketing Operations Coordinator

About the role

The Marketing Operations Coordinator plays a crucial role in ensuring the smooth operation of the Optimum Growth Agency across seven entities. This position focuses on campaign coordination, platform administration, workflow documentation, and cross-functional communication.

Responsibilities

• Maintain the cross-entity marketing calendar and support execution of multi-brand campaigns, coordinating assets, deadlines, and stakeholder communications.
• Support administration of GoHighLevel, scheduling tools, and reporting dashboards.
• Aid in new team member onboarding to platforms and flagging access gaps or workflow issues.
• Assist in building and maintaining the SOP and playbook library, documenting new processes, and using AI tools to accelerate documentation and improve workflow templates.
• Track vendor deliverables, deadlines, and contracts, escalating performance concerns and renewal needs as necessary.
• Serve as a coordination point between marketing, clinical, front desk, and administrative teams, maintaining clear communication across active projects and identifying process friction.

Requirements

• 1-3 years of experience in marketing operations, project coordination, or a comparable role.
• Strong organizational skills; ability to manage multiple projects and deadlines simultaneously.
• Familiarity with marketing technology platforms, especially GoHighLevel.
• Comfortable with documentation and process writing, able to produce clear, usable SOPs.
• Proficiency with AI tools for documentation and workflow automation.
• Clear, proactive communicator with working knowledge of HIPAA basics.

Preferred

• Experience in healthcare, multi-brand, or agency marketing environments.
• GoHighLevel CRM administration or campaign workflow experience.
• Experience supporting vendor relationships or event logistics.