Marketing & Graphic Design Coordinator

About The Job

The Better Business Bureau (BBB) of Central New England is seeking a creative, detail-oriented Marketing & Graphic Design Coordinator to support the Senior Director of Marketing & Communications.

Key Responsibilities

• Create and produce marketing materials, including social media graphics, digital and print advertisements, video and television creative assets, event flyers, signage, brochures, postcards, and promotional collateral.
• Assist with the creation, maintenance, and updating of website content and webpages.
• Support social media, email marketing, and digital communications initiatives.
• Capture photo and video content at occasional local BBB events and Accredited Business locations within the service area.
• Edit and repurpose audio and video content from radio interviews, podcasts, television appearances, and events for digital distribution.
• Design logos for Accredited Businesses as needed.
• Ensure consistency, accuracy, and quality across all visual, digital, and printed materials.
• Proofread marketing content for grammar, spelling, formatting, and brand consistency prior to publication.
• Collaborate with the Senior Director of Marketing & Communications on ongoing projects, campaigns, and organizational initiatives.

Required Qualifications

• Bachelor's degree (or equivalent experience) in Marketing, Communications, Graphic Design, or a related field.
• 1–3 years of experience in marketing, graphic design, communications, or a related role.
• Strong understanding of graphic design principles, visual branding, digital marketing, and social media best practices.
• Proficiency in Microsoft 365 applications.
• Experience using Canva and/or Adobe Creative Suite.
• Familiarity with social media management and email marketing platforms.
• Strong organizational skills, attention to detail, and proofreading abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Valid driver's license and reliable transportation for occasional local travel and event attendance.

Preferred Qualifications

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Basic knowledge of website content management systems (CMS).
• Photography, videography, and video editing experience.

Work Environment & Schedule

Part-time position requiring between 15 and 30 hours per week. Office hours are Monday through Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 4:00 p.m. Occasional attendance at local events outside standard business hours may be required. Initial work will be performed in person at the Worcester office. Hybrid flexibility may be available following successful completion of onboarding and training.

Compensation & Benefits

• Hourly Rate: $20–$25 per hour, based on experience.
• Commission: Performance-based commission structure.
• Bonus: Annual performance bonus eligibility.
• Benefits: professional development opportunities.

Equal Employment Opportunity Statement

Better Business Bureau of Central New England is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.