Marketing Coordinator
Ivy Living · Santa Clara, CA · Yesterday
Marketing$24–$26/hrFull-time
Responsibilities
- Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
- Give community tours as a backup to the Marketing Department.
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
- Organize, plan and manage all marketing events staying within the approved budget.
- TActively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
- Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
- Complete and accurately follow a new move-in checklist
Qualifications
- Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
- Able to analyze, solve and respond to problems or concerns.
- Able to count and perform moderately complex math problems.
- Able to obtain and maintain valid first aid certification.
Benefits
- Medical, Dental, and Vision benefits
- Vacation, Personal Day, Sick Pay, Holidays
- Complimentary Meals
- Bonus Opportunities
- Company Paid Life Insurance
- Team Member Discount Program (LifeMart)
- 401(k) Savings Plan with Company Match
- Recognition Programs
- Student Loan Refinancing
- Pet Insurance
- Employee Assistance Program
- Emergency Financial Assistance