Marketing Coordinator

Overview

About Lake Nona Wave Hotel:

Located in the heart of Lake Nona, celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. It infuses intuitive technology, unique wellness programs, and inspired restaurant and bar concepts, offering a distinctive experience for guests from around the world.

About CoralTree Hospitality:

CoralTree Hospitality's team members embody the company's core values: engagement, delight, awakening, and challenging. They strive to create impactful environments that connect people and places, fostering a thriving community of talented individuals.

Job Overview

You will work in a team-oriented environment supporting the marketing team with administrative tasks, providing engaging customer service, and assisting in developing and implementing the hotel's brand strategy.

Responsibilities

• Develop and implement property and market-based initiatives to drive awareness of the hotel, focusing on guest rooms, restaurants and bars, and meetings and events, as well as promoting the wider destination of Lake Nona.
• Work closely with all departments, particularly sales and catering, on graphic design projects to support sales efforts.
• Collaborate with agency partners to support digital marketing, email, print, and PR activations.
• Participate in hotel events and create content to promote future opportunities.
• Support recruitment and retention campaigns with people services.
• Maintain internal tools such as credentials databases, trackers, global contact directories, and intranets.
• Assist the Sr. Marketing Manager in establishing and evaluating marketing strategies.
• Maintain inventory of sales support materials and coordinate the creation of new materials when necessary.
• Continuously seek new sources of prospective customer data and provide recommendations to sales and marketing leadership.

Qualifications

• Proven accuracy and attention to detail.
• Strong graphic design skills with knowledge of video editing, Adobe, and Canva.
• Excellent oral and written communication skills.
• Flexibility and adaptability to changing needs.
• Proficient computer skills including Microsoft Word, PowerPoint, Excel, and Outlook.
• Flexible schedule including nights, weekends, and holidays.
• Basic background in digital/search marketing.
• Desirable: Strong knowledge of social media marketing.
• Experience in providing service to others and administrative support in a team-oriented environment.
• Ability to communicate fluently in English both verbally and through written communication.
• Proven sales and customer service skills.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic office supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.