Marketing CMP Manager

About the role

The Community Marketing Manager is responsible for directing, supervising, training and motivating Community Marketing Associates and Supervisors. The main objective is to drive the site’s production of CMP tours and meet or exceed budgeted tour flow and VPG requirements. The role also carries personal tour production minimums and a face-to-face vacation package sales budget.

Responsibilities

• Recruit, hire and train CMP professionals and supervisors.
• Oversee daily operations of CMP programs to meet budgeted tour flow.
• Establish an ongoing training plan to implement integrity and enthusiasm in the CMP department.
• Where applicable, work with CMP Supervisors to establish written and individual team goals to help achieve and maintain the highest levels of performance.
• Monitor and report performance of marketing at the site level, taking corrective action as required.
• Assist Marketing Director and site VP as needed.