Manager, Marketing CMP

Job Description

The Community Marketing Manager is responsible for directing, supervising, training and motivating Community Marketing Associates and Supervisors. The main objective is to drive the site's production of CMP tours and meet or exceed budgeted tour flow and VPG requirements. Responsible for personal tour production minimums and face to face vacation package sales budget.

Essential Job Functions

• Recruit, hire and train CMP professionals and supervisors.
• Oversee daily operations of CMP programs to meet budgeted tour flow.
• Establish an ongoing training plan to implement integrity and enthusiasm in the CMP department.
• Where applicable, work with CMP Supervisors to establish written and individual team goals to help achieve and maintain the highest levels of performance.
• Monitor and report performance of marketing at the site level, taking corrective action as required
• Assisting Marketing Director and site VP as needed

Minimum Requirements and Qualifications

• Full time availability required including weekends and holidays.
• High School Diploma or equivalent or bachelor's degree in related field preferred.
• Internal Travel and Leisure experience or external timeshare experience in a similar role preferred.
• Excellent skills regarding creating partnerships, "big picture" analysis, and excellent follow up mandatory.
• Excellent customer service skills with the ability to service both internal and external customers.
• Clear concise written and verbal communication skills mandatory.
• Track record of excellent leadership skills and ability to motivate a team.
• Ability to effectively coach, counsel and motivate direct reports.
• Ability to efficiently multi-task and negotiate effectively.
• Detail orientated and accurate and demonstrated problem solving ability.
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws.

How You'll Be Rewarded

• We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program