Market Sales Manager

About the role

The Market Sales Manager (MSM) drives sustainable and profitable volume growth within a geographic market. The role involves leading a high-performance team of sales, account, and product specialists, providing direction, coaching, and support to promote growth while solidifying long-term retention of the existing customer base. The role requires managing the team's results for revenue, profitability, new gains, customer retention, and distributor management, operating with a high sense of urgency.

Responsibilities

• Leads by example; acts as peer-mentor; encourages accountability; develops cohesion among the team; effectively motivates and keeps the team focused on territory and business objectives.
• Leads team in developing and executing a comprehensive plan consistent with business objectives: ensures people have the authority, understanding, and resources to execute the plan.
• Presents business proposals with key contacts and distributor partners in a multi-level sales environment and negotiates agreements.
• Fosters teamwork and collaboration and promotes a unified approach across team and region and beyond.
• Hones-in on customer and jobber needs, responds quickly to resolve problems, and considers how actions will affect current customers and new business gains.
• Manages distribution within territory and administers the distributor program elements, acting as the primary point of contact.
• Conducts effective monthly distributor and team meetings to achieve desired results.
• Pioneers new, innovative opportunities and takes on challenges that will contribute to the territory’s success.
• Maintains a balance of building strong, collaborative relationships with distributors and customers while keeping Axalta’s interests and goals as a top priority.
• Manages team spending relevant to end users' investment, distributor credits, event sponsorship, and direct report(s) Selling Expenses.
• Understands current and future business environment and industry trends in order to prioritize, target, and effectively retain current customers and sell to new customers.
• Understands and accurately communicates the key attributes and advantages of our product, color, and services offer through designed proposals.
• Implements disciplined standards of work setting performance expectations and holding team accountable for results and behavior.
• Uses sales tools and learning resources to operate efficiently and for continuous improvement.
• Provides coaching and real-time feedback to team and demonstrates and fosters teamwork with peers and others to meet customer needs.
• Embraces change in all business aspects including emerging industry trends, new technology, and innovative ideas to improve territory results.

Requirements

• The ideal candidate has an extensive refinish background in technical support and/or sales roles with a strong track record of sales achievement and customer support, combined with a proven ability to assimilate into a local sales team while leading by example.
• Bachelor’s degree and/or at least 5-10 years of industry experience.
• Previous experience in managing and developing people strongly preferred.
• Sound working knowledge of collision repair shop business fundamentals to effectively discuss and evaluate the sales process, front office administration, marketing, and production processes and operations with body shop staff.
• Demonstrated effective written, oral communication, and presentation skills.
• Demonstrated effective sales and negotiation skills.
• Proficient with MS Office (Teams, Word, Excel, PowerPoint), SharePoint and Salesforce.
• Possesses self-discipline/self-management and maintains effective performance in unstructured and autonomous conditions.
• Effective time management skills.
• Bi-Lingual preferred.

Job Qualifications

• The ideal candidate has an extensive refinish background in technical support and/or sales roles with a strong track record of sales achievement and customer support, combined with a proven ability to assimilate into a local sales team while leading by example.
• Bachelor’s degree and/or at least 5-10 years of industry experience.
• Previous experience in managing and developing people strongly preferred.
• Sound working knowledge of collision repair shop business fundamentals to effectively discuss and evaluate the sales process, front office administration, marketing, and production processes and operations with body shop staff.
• Demonstrated effective written, oral communication, and presentation skills.
• Demonstrated effective sales and negotiation skills.
• Proficient with MS Office (Teams, Word, Excel, PowerPoint), SharePoint and Salesforce.
• Possesses self-discipline/self-management and maintains effective performance in unstructured and autonomous conditions.
• Effective time management skills.
• Bi-Lingual preferred.

Other Information

• Presents oneself in a professional manner throughout all levels of the organization.
• Must be willing and able to travel throughout their market at least 50% of the time as well as travel to regional and broader team meetings and events.
• Valid driver’s license is required.

Other Details

• This is an active opening for which we are recruiting to fill immediately.
• Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific.
• Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process.
• All hiring decisions involve human oversight and review.
• Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.