Market Sales Manager

Taste of What You Will Be Doing

• Customer Execution & Compliance
• Identify execution gaps and communicate issues to Operations and Logistics teams.
• Ensure customer locations consistently meet company and brand standards.
• Issue Resolution & Customer Support
• Act as the first point of contact for customer delivery, product, and display issues.
• Partner with General Managers, Operations, and the 3PL Logistics team to build contingency plans and resolve issues quickly and effectively.
• Proactively address risks to service, sales, and execution.
• Sales Growth & Expansion
• Support territory expansion by coordinating new customer launches and ensuring 3PL readiness and execution excellence.
• Execute display optimization initiatives and sell in incremental space, features, and store-level opportunities.
• Identify and drive upsell opportunities aligned to customer and business objectives.
• Relationship Management
• Build strong business relationships with key customer stakeholders, including senior decision makers within national accounts.
• Serve as a trusted partner to customers, identifying opportunities and selling in relevant solutions.
• Performance Management & Reporting
• Leverage reporting tools and dashboards to track key performance metrics, including Sales, APD, SDS %, and Prime Margin %.
• Monitor territory performance against budget and targets, proactively course-correcting when results are off track.
• Share insights and recommendations with internal partners to drive continuous improvement.
• Best Practices & Continuous Improvement
• Ensure best practices are developed, documented, and consistently implemented at the customer level.
• Support execution excellence through standardization and process improvement.

Benefits

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance
• Learn more at www.kkbenefits.com