Market Sales Manager

TASTE OF WHAT YOU WILL BE DOING

• Customer Execution & Compliance
  • Conduct regular door audits at customer locations to ensure operational, quality, and merchandising standards are met.
  • Identify execution gaps and communicate issues to Operations and Logistics teams, following through to resolution.
  • Ensure customer locations consistently meet company and brand standards.
• Issue Resolution & Customer Support
  • Act as the first point of contact for customer delivery, product, and display issues.
  • Partner with General Managers, Operations, and the 3PL Logistics team to build contingency plans and resolve issues quickly and effectively.
  • Proactively address risks to service, sales, and execution.
• Sales Growth & Expansion
  • Support territory expansion by coordinating new customer launches and ensuring 3PL readiness and execution excellence.
  • Execute display optimization initiatives and sell in incremental space, features, and store-level opportunities.
  • Identify and drive upsell opportunities aligned to customer and business objectives.
• Relationship Management
  • Build strong business relationships with key customer stakeholders, including senior decision makers within national accounts.
  • Serve as a trusted partner to customers, identifying opportunities and selling in relevant solutions.
• Performance Management & Reporting
  • Leverage reporting tools and dashboards to track key performance metrics, including Sales, APD, SDS %, and Prime Margin %.
  • Monitor territory performance against budget and targets, proactively course-correcting when results are off track.
  • Share insights and recommendations with internal partners to drive continuous improvement.
• Best Practices & Continuous Improvement
  • Ensure best practices are developed, documented, and consistently implemented at the customer level.
  • Support execution excellence through standardization and process improvement.

BENEFITS

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance
• Learn more at www.kkbenefits.com