Manager - Workplace Strategist

Key Objectives/Deliverables

• Establish links with customers and key stakeholder counterparts.
• Serve as liaison to the building occupants and act as a conduit into the Facility Management & Workplace Services organization.
• Translate business issues, strategic objectives, and end-user requirements into effective facility/work environment responses.
• Understand customers’ mission, vision, and business drivers to influence asset reinvestment strategies.
• Establish and maintain on-going communication with Workplace Strategy, Facility Management, Global Real Estate, Administrative, Discovery, Development, Manufacturing, and Global Facilities Delivery (GFD).
• Establish and maintain key relationships with corporate support groups including Health, Safety and Environmental (HSE), Fire, Safety and Security.

Occupancy Management

• Organize customer information on headcount projections, organizational structure, and workplace requirements.
• Use created summaries to communicate needs with Facilities and customer component leadership.
• Ensure occupancy management database is updated for reporting and space allocations.
• Gather and analyze work environment related data and translate that information into 0–3-year occupancy strategy to support the Strategic Master Planning Process.
• Drive workplace occupancy rates and follow Lilly’s standard design and utilization standards.
• Adhere to the Enclosed Office process and ensure exemptions are in place.

Project Management

• Oversee projects within pharmaceutical research environments.
• Be knowledgeable of lab operations and scientific stakeholder needs to ensure lab fit out and renovation projects address regulatory, safety and workflow requirements.
• Establish plans and prioritize capital projects according to business objectives.
• Establish scope and project profiles as necessary.
• Facilitate coordination of major project capital planning – provide input during design process to ensure adherence to corporate standards with regards to workstations, offices, labs, meeting space, amenities, as well as direct occupancy facilities via leveraged resources.
• Serve as representative of facilities “owned and operated” by the FM&WS CBRE partnership.
• Engage and leverage appropriate project implementation resources whether internal or external.
• Manage relationships with leveraged resources.
• Lead interactions with FM partners on capital and expense projects within FM&WS facilities.
• Provide input on the selection of contract A/E firms utilized to provide options/solutions for various facility planning needs.
• Review and approve capital and expense plans.
• Monitor on a monthly basis.
• Ensure funding and appropriate contractual information is provided to contract resources for work performed for FM&WS.
• Provide Fiori invoice and Ariba PO approvals & Lilly PM oversight on FM&WS Capital Projects.
• Provide Lilly PM responsibilities on customer funded capital projects led by FM&WS contract partners.
• Oversee contract designers on workload prioritization.
• Mentor on Lilly FM&WS standards, specifications, business processes and guidelines.
• Direct and provide oversite for customer relocation projects.

Communications

• Serve as information resource regarding various facilities and infrastructure activities that occur at Indianapolis campuses during site redevelopment.
• Communicate to site/component leadership as well as general site population regarding pertinent project information that may impact daily activities.
• Participate in FM&WS site strategic master planning processes.
• Network with Corporate counterparts to maintain appropriate focus on workplace/facility needs and issues as they relate to customer groups.
• Provide FM&WS communications content and data analysis support for Lilly executives.