Manager Quality
Quality Management & Compliance
Develops, implements, and maintains the plant’s Quality Management System (QMS). Ensures compliance with applicable standards (e.g., ISO 9001, IATF 16949, FDA, or other industry-specific requirements). Leads internal and external audits, including customer, regulatory, and certification audits. Serves as primary point of contact for quality-related customer concerns and escalations.
Quality Control & Assurance
Establishes and monitors quality performance metrics (KPIs), including scrap, rework, defects, and customer complaints. Oversees inspection, testing, and validation processes for incoming materials, in-process production, and finished goods. Ensures proper use of statistical process control (SPC) and other quality tools.
Continuous Improvement
Ledges root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives. Drives continuous improvement programs using Lean, Six Sigma, or similar methodologies.
Leadership & Team Development
Manages, coaches, and develops the Quality team (engineers, inspectors, technicians). Fosters a culture of quality and accountability across the plant. Provides training on quality standards, procedures, and tools.
Supplier & Customer Quality
Collaborates with suppliers to ensure quality standards are met and address supplier quality issues. Works closely with customers to resolve quality concerns and maintain strong relationships. Supports new product introductions (NPI) to ensure quality requirements are met.
Required Skills And Education
- Bachelor’s degree in Engineering, Quality, Manufacturing, or related field.
- 10+ years of experience in quality management within an automotive manufacturing environment.
- 5-10+ years of Engineering experience.
- Previous leadership or management experience required.
- Strong knowledge of quality systems, tools, and methodologies (e.g., FMEA, SPC, 8D, Six Sigma).
- Proven ability to drive built-in quality.
- Experience with ISO or industry-specific quality standards.