Manager Outreach and Education - Located in Topeka, KS
Job Description
Functions as Lead Instructor for Hospital Partners and GMR Operations in the program state
Instructs in all levels of AHA education: courses in Basic Life Support, Advanced Cardiac Life Support and Pediatric Advanced Life Support
Coordinate and manage assigned program courses
Supervise skills labs and serve as a lab instructor as needed
Maintain accurate records for courses, students, and program activities
Evaluate student progress regularly, providing feedback, counseling, and documentation of issues
Provide limited tutoring support as requested
Participate in and support additional education programs as needed
Maintain exam security, including monitoring exams and safeguarding evaluation materials (physical or electronic)
Stay current with state/local EMS requirements, accreditation standards, and organizational policies and procedures
Maintain instructor certifications for standardized courses as mutually agreed upon
Build and sustain strong relationships with hospital partners and EMS systems within the program region
Deliver outreach education to GMR field personnel at the request of clinical leadership
Coordinate regular follow-up meetings with hospital and EMS partners to support ongoing collaboration
Communication & Relationship Management
Establish and maintain positive working relationships across the organization
Utilize tact, professionalism, and effective problem-solving when addressing issues
Communicate concerns promptly and initiate timely resolution efforts
Engage positively with staff, agency personnel, and students
Represent the program as a professional ambassador
Exercise discretion and maintain confidentiality of patient and personnel information
Fiscal Responsibility
Execute responsibilities with a focus on productivity and operational efficiency
Demonstrate cost awareness in daily activities and support resource optimization
Assist in maintaining program equipment and supplies
Problem Solving & Adaptability
Respond effectively to changing priorities and program needs
Take ownership of issue resolution and proactive problem-solving
Exercise sound judgment in situations not covered by established guidelines
Collaborate with team members to identify and resolve departmental challenges
Qualifications
- Education & Industry Experience:
- Bachelor’s degree preferred
- AHA ACLS Instructor*
- PHTLS or ITLS Instructor *
- Instructor of either PALS or PEPP or EPC (as required by Program)
- Completion of an approved Instructor course*, specifics as required by local governing authority
- required within 6 months of hire
- Proficient in developing training across multiple platforms, including in-person, LMS, and webinars
- Minimum 3 years progressive experience in a field/clinical setting as Paramedic or emergency nurse
- Documented AHA teaching experience preferred
- Experience in supervision of instructional staff preferred.
- Certifications:
- Certified Paramedic or Licensed Registered Nurse, NREMT certification preferred
- Current certification/licensure in the program state, NRP or Compact RN as required by the program state
Benefits
Why Choose Med-Trans?
As a leader in air medical care, Med-Trans is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.