Outreach Manager

Job Summary

Senior Helpers - Greater Philadelphia is seeking a highly motivated and experienced Outreach Manager to join our fast-growing franchise in Elkins Park, Pennsylvania.

Responsibilities

• Develop and implement strategic plans to achieve marketing goals.
• Ensure compliance with all federal, state, and local regulations.
• Work closely with Operations Manager and Owner to develop marketing strategies and generate new business opportunities.
• Build and maintain strong relationships with clients, families, and healthcare providers.
• Conduct regular evaluations of staff and implement performance improvement plans as necessary.
• Maintain and analyze key performance indicators to improve branch performance.
• Provide exceptional customer service and promptly address any client concerns.
• Ensure proper maintenance and upkeep of office equipment and supplies.

Requirements

• Bachelor's degree in business, healthcare administration, or a related field preferred.
• Minimum of 3 years of experience in a managerial or leadership role, preferably in the home care or healthcare industry.
• Strong understanding of business management, finances, and marketing.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate, and manage a diverse team.
• Proficient in Microsoft Office and other computer software.
• Must be able to pass a criminal background check.
• Valid driver's license and reliable transportation.

EEOC Statement

Senior Helpers - Greater Philadelphia is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other protected status. We prohibit discrimination and provide reasonable accommodation to employees and applicants for employment as required by applicable laws.