Manager, Operations Development, Consumer Products Division, L'Oréal Operations

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

About the role

Join us at L’Oréal Operations, where we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented and act responsibly all along the value chain.

The Consumer Products Division is on a mission to democratize beauty at its best, celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands include L’Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup, and more.

We are seeking an Operational Development Manager to serve as the Operational representative with Global Marketing, autonomously overseeing the launch of new products based in our Clark, New Jersey Operations Hub for the US. In this role, you will manage package development and project management activities to ensure timely and cost-effective new product launches, promotions, and maintenance of basic business activities. You will also identify new and improved processes for effective cost reduction and harmonization programs and lead package innovation for assigned project categories.

Responsibilities

• Packaging Research & Development
  • Collaborate with EU counterparts on researching and developing new packaging components.
  • Direct the testing and evaluation processes for packaging components.
  • Coordinate overall research and development activities for projects.
• Project Management & Execution
  • Prepare and track project development timelines.
  • Manage projects comprehensively through all aspects of the Quality Control Process (QCP).
  • Coordinate meetings, maintain minutes, and ensure follow-ups are completed.
  • Manage various project tasks as needed to ensure successful completion.
• Cross-Functional Collaboration & Communication
  • Serve as the primary communication link between Divisional and Industrial teams.
  • Interface directly with manufacturing management and other related functional areas.
  • Facilitate aesthetic and color approvals with Marketing.
  • Provide value analysis support to both plant operations and the project team.
  • Offer development support to team members on project launches, particularly concerning feasibility and aesthetic choices for timely, cost-effective outcomes.
• Strategic & Analytical Input
  • Guide Marketing in the creation of new product briefs.
  • Influence product conception, emphasizing consumer centricity and L'Oréal's sustainability objectives.
  • Conduct and coordinate feasibility cost analysis and Cost of Goods (COG) analysis.
  • Coordinate and communicate risk analyses.

Requirements

• A completed Bachelor’s degree in Packaging Engineering or a related engineering/technical discipline is required.
• 5-7+ years of experience in project management for launching global products, including working cross-functionally with Operations teams such as Manufacturing, Sourcing, Packaging, as well as Brand Marketing and Sustainability.
• Experience in cosmetics, consumer goods, or a related field is preferred.
• Travel to vendors and plants will be required (10-15% of time).
• Proficient PC skills, including MS Office software and MS Project.
• Strong communication skills to effectively engage with all levels of the organization and suppliers.
• Strong organizational skills to manage documentation, materials, and information.
• Assume a leadership role for the Brand Development team and special projects as needed.
• Develop and maintain professional knowledge of new or emerging trends and technologies.
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required; no immigration support/sponsorship is offered for this role.
• The ability to be onsite in the office 3 days a week is required, including at our NY and NJ sites.

Benefits

• Base Salary Range: $90,200 - $128,500 (actual compensation depends on geographic location, work experience, education, and skill level).
• Competitive Benefits Package (Medical, Dental, Vision, 401K, Pension Plan).
• Hybrid Work Policy (Up to 2 days per week work from home for eligible roles, subject to manager approval).
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays, and more).
• Access to Company Perks (VIP access to L’Oréal’s Internal Shop for discounted products, Monthly Mobile Allowance).
• Learning and Development Opportunities (Unlimited access to e-learnings, Lunch & Learn Sessions, Mentorship Programs, and more).
• Employee Resource Groups (Think Tanks and Innovation Squads).
• Access to Mental Health & Wellness Programs.