Manager, Brand Operations

Responsibilities

• Build, own, and continuously evolve the brand operations infrastructure, creating repeatable workflows, templates, and standard operating procedures that dovetail with cross-functional workflows and allow the team to execute with consistency, clarity, and accountability at scale.
• Lead and facilitate weekly prioritization, briefing, creative review, and alignment meetings with relevant stakeholders, driving decisions, surfacing risks, and ensuring clear follow-up and follow-through on decisions, action items, and next steps to maintain momentum across the broader teams.
• Partner closely with the VP of Brand Marketing and Content team to translate brand and content strategy into the overall marketing calendar, supporting project leads in establishing clear deliverables, owners, and timelines and ensuring priorities remain aligned and on track.
• Partner closely with internal teams on quarterly strategic planning and go-to-market strategy, serving as the operational lead for product launches, seasonal campaigns, and key company initiatives from concept through execution.
• Partner with the Product team and relevant cross-functional partners to align the annual brand and marketing calendar with key product development and production milestones, including sample availability, campaign shoots, trim, label and tag design/production timelines, mailer dates, launches, and other key milestones.
• Act as the operational point person across the Brand team and with key cross-functional partners, maintaining visibility into all workstreams and ensuring priorities are clearly communicated and resourced.
• Project manage select complex, high-impact projects that drive the brand and business.
• Partner with external partners, agencies, and freelancers, maintaining clear standards for communication, delivery, and quality.
• Lead and develop the brand operations discipline, fostering a culture of ownership, accountability, and continuous improvement.
• Provide ongoing feedback and recommendations on process performance, identifying opportunities to improve efficiency and scale the team's capacity.

Qualifications

• 6+ years of experience in brand operations, creative operations, or project management.
• Experience in the fashion industry is a plus.
• Deep knowledge of the creative and marketing calendar process, with the ability to assess scope, resources, and timelines across a variety of project types.
• Proficient in the Asana project management tool.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple concurrent projects, breaking initiatives into clear tasks, milestones, and deliverables.
• Ability to thrive in a fast-paced environment where deadlines, priorities, and initiatives can shift quickly.
• A proactive, solutions-oriented communicator who identifies inefficiencies and eliminates bottlenecks before they impact performance.
• A collaborative team player with a proven ability to build strong working relationships across creative, marketing, and operational functions.
• A high level of ownership, accountability, and initiative, with the drive to follow through from kickoff to completion.
• Passionate about working for an inclusive, values-driven brand.

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Periods of sitting at a desk, typing, and working on a computer.
• Able to lift, move, push, and pull objects up to 25 lbs.
• Able to walk, sit, and stand for periods of time.
• Able to operate equipment such as computers, copy machines, and phones.
• Must be able to access various areas of a given location.

Total Rewards Package

• Paid vacation, sick time, and holidays.
• A fun-filled, creative work environment.
• Healthcare, vision, and dental.
• 401(k) with company match.
• Competitive salary.
• Generous employee discount.