Manager Operations - 2nd Shift

About the role

As Operations Manager, you will direct and coordinate activities of production department(s) in processing materials or manufacturing products, either personally or through subordinate supervisors.

Responsibilities

• Manage supervisors to control the activities of production personnel, machine mechanics, and material handlers to meet customer requirements for quality, quantity, and ship date.
• Establish production schedules and ensure required documentation is approved and available to production and quality assurance personnel.
• Ensure the assigned area is adequately staffed; manage inventories, resources, and supplies to control productivity, quality, timely delivery, and production costs.
• Ensure all products packaged conform to customer and company specifications and standards.
• Plan department operations by reviewing production orders and/or schedules to ascertain product types, quantities, and specifications.
• Establish manufacturing priorities and sequences for the product packaging operation to meet scheduled delivery dates and weekly production schedules.
• Conduct weekly tours of the production area with supervisors to review production and quality data, and discuss production issues with personnel.
• Reinforce desired behaviors and activities of subordinates to improve productivity, quality, on-time delivery, safety, and production costs.
• Investigate and resolve operational, manufacturing, maintenance, and quality discrepancies; compose investigation reports to correct problems and prevent reoccurrences with minimal costs and delays.
• Review and provide constructive criticism of investigation reports from other management personnel and subordinates.
• Lead production supervisors, operators, mechanics, material handlers, and quality assurance personnel to resolve production problems.
• Collaborate with other production managers and departments to improve production methods, equipment performance, and product quality.
• Set pinpointed objectives for each subordinate and apply performance metrics to track progress toward meeting or exceeding these objectives.
• Deliver positive reinforcement for achieving desired results and appropriate corrective consequences for failing to meet performance standards.
• Inspect and evaluate production equipment and machinery to ensure production readiness and optimum utilization.
• Retrieve, compile, and evaluate production data to identify opportunities for improvement and assess equipment and labor efficiency and utilization.

Supervisory Responsibilities

• Manage 5–15 subordinate supervisors who supervise a total of 10–100 employees in the Production Departments.
• Responsible for overall direction, coordination, and evaluation of this unit.
• Directly supervise 1–5 non-supervisory employees.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Requirements

• Bachelor’s degree from a four-year college or university in a technical discipline; or
• Minimum of five years related experience in an FDA Medical/Pharmaceutical regulated industry and/or training; or
• Equivalent combination of education and experience.