Manager of Wholesale Operations

What You'll Do

• End-to-End Retail Launch Execution (The Player)
  • Project Management: Lead the flawless execution of new textile product launches, from post-sale onboarding to on-shelf placement at Costco, Target, and Walmart
  • Retailer Compliance: Master and navigate the specific vendor portals, routing guides, and EDI requirements for large-scale retailers (e.g., Retail Link, Partners Online)
  • Supply Chain Liaison: Partner directly with our internal manufacturing, warehousing, and logistics teams to ensure accurate forecasting, allocation, and on-time, in-full (OTIF) delivery
  • Mercandising & Display: Coordinate the physical rollout of point-of-purchase (POP) displays, endcaps, and packaging specs unique to the textile category and specific retailer demands
  • Troubleshooting: Act as the first line of defense for any operational bottlenecks, inventory discrepancies, or shipping delays during the launch phase
• Leadership & Team Development (The Coach)
  • Process Optimization: Establish best-in-class Standard Operating Procedures (SOPs) for retail launches, creating a repeatable playbook that your team can execute
  • Performance Management: Set clear KPIs for the retail ops team focused on compliance, launch timelines, and inventory accuracy
  • Cross-Functional Alignment: Foster a collaborative environment between Sales, Marketing, and Supply Chain to ensure the team is unified around launch goals

What You'll Need to Have

• Experience: 5–7+ years of experience in Wholesale/Retail Operations, Supply Chain, or Key Account Management within the Consumer Goods and/or CPG industries
• Specific Retailer Expertise: MUST HAVE direct, hands-on experience executing product launches and managing daily operations with Costco, Target, and Walmart
• Industry Knowledge: Experience in the textile manufacturing industry (e.g., bedding, apparel, home goods, fabrics) is highly preferred
• Systems Proficiency: Deep understanding of major retailer vendor portals and EDI integrations
• Leadership Style: Proven ability to thrive in a "player-coach" capacity—comfortable delegating and strategizing one minute, and pulling data reports or fixing routing errors the next
• Skills: Exceptional organizational skills, high attention to detail, and robust data analysis capabilities (Advanced Excel/ERP systems experience)

Compensation

• $110,000 - $135,000 per year base salary
• An annual bonus percentage that varies based on level of role
• Employer matching (up to 3% of base salary) for company sponsored 401K plan