Manager of Global Digital Delivery
Position Overview
The Manager of Global Digital Delivery oversees a portfolio of internal and external digital product teams to ensure the on-time, high-quality delivery of technology solutions that advance Rotary’s strategic initiatives. This role leads a team of onshore and offshore staff members responsible for the coordination and successful delivery of various digital products. The Manager will work closely with product managers, enterprise architects, and onshore/offshore development teams in a matrixed operating environment to ensure cross product coordination, clear documentation of delivery commitments, and consistent execution across teams.
Responsibilities
- Lead a global product delivery organization including scrum masters in India and delivery managers.
- Manage a portfolio of internal and external product delivery teams, ensuring alignment on timelines, dependencies, and quality.
- Monitor productivity and delivery performance using key metrics (e.g., lead time improvement, defect reduction).
- Serve as a delivery partner for external and internal products and capabilities, providing clear, data-driven insights into delivery health, trade-offs, and capacity to product leadership.
- Coordinate delivery activities across multiple product lines, ensuring cross team dependencies are identified, communicated, and managed.
- Partner with product managers to document and track delivery commitments, ensuring roadmap alignment and prioritization clarity.
- Ensure that sprint planning, backlog grooming, and release management processes are consistently applied across teams.
- Cross Functional Collaboration:
- Work closely with architects to understand technical direction and ensure delivery teams are aligned with architectural decisions.
- Collaborate with business stakeholders, engineering leads, QA teams, and vendors to facilitate seamless handoffs and execution.
- Support development and QA teams to ensure product quality and adherence to engineering standards.
- Process, Standards, and Continuous Improvement:
- Champion Agile and DevOps best practices across teams, including CI/CD adoption, automation, and iterative delivery.
- Identify process gaps and drive continuous improvement initiatives that increase team velocity and product quality.
- Budgeting & Resource Management:
- Build, manage, and justify delivery-related budgets in partnership with IT, finance, and product leadership.
- Monitor and recommend staffing allocations across product teams to ensure capacity meets demand.
Qualifications
- Bachelor’s degree or equivalent experience; advanced degree preferred.
- Progressive experience in software delivery leadership roles.
- Expertise in Agile/Scrum, SAFe, Kanban, Waterfall, and blended delivery methodologies.
- Demonstrated experience working in a matrixed product management environment.
- Experience coordinating onshore/offshore delivery teams.
- Strong understanding of CI/CD, DevOps pipelines, and modern engineering practices.
- Experience supporting teams using modern development frameworks (React, .NET, Sitecore or other CMS platforms, Angular, etc.).
- Strong communication, organizational, and problem-solving skills.
- Able to manage multiple initiatives and work well under pressure.
Leadership Attributes
- Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
- Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
- Productivity: Able to generate results that move Rotary toward achieving its goals.
- Accountability: Have a clear sense of ownership and take personal responsibility for actions.
- Innovation: Move Rotary beyond traditional ways of thinking.
- Strategy: Identify Rotary’s opportunities and design approaches that align with our strategic goals.
Pay
Salary range $166,500 - $185,000
Benefits
- Generous medical, dental, and vision benefits package.
- Progressive 401k matching contributions.
- Above market and generous paid time off package.
- Tuition reimbursement.
- Professional development opportunities.
- On-site cafeteria and coffee bar with special pricing for Rotary employees.
- Flextime—several different work schedules to choose from.
- Close to CTA, Metra, a variety of stores, and many food options.
Why Work For Rotary?
Generous medical, dental, and vision benefits package
Progressive 401k matching contributions
Above market and generous paid time off package
Tuition reimbursement
Professional development opportunities
On-site cafeteria and coffee bar with special pricing for Rotary employees
Flextime—several different work schedules to choose from
Close to CTA, Metra, a variety of stores, and many food options
Application
Please apply for this position.