Manager Nutrition Services

About the role

Manages patient room service, including meal assembly, and delivery. Works with nursing to improve patient service. Assists in overall management of the Nutrition Services Department.

Responsibilities

• Conducts tray checks on tray line and staffs audits assuring that patients receive high quality, follows diets (including portion control) diet appropriate foods, excellent customer service and timely meal service (delivered within 45 minutes of ordering).
• Oversees training of staff on standards of delivery and patient interaction and call center start.
• Maintains the appearance, safety and sanitation of the patient services area (including nutrition centers) reviewing sanitation inspections and follows through with corrective action.
• Treats Nursing Services as key internal customer. Responds promptly to issues and collaborates on problem solving.
• Completes personnel management duties for assigned staff and performs weekly employee meetings.
• Works as a team with department and hospital management to achieve goals for quality, financial (including data for patient counts, floor stock and nourishments) and performance improvement.

Qualifications

• MINIMUM QUALIFICATIONS: High School Diploma or Equivalent. Current Food Handlers card as required by County Health Department issued by ONE of the following: StateFoodSafety.com, Servsafe/National Restaurant Association, Local County Health Department.
• EDUCATION, CERTIFICATION, AND/OR LICENSURE: Bachelor’s degree in Nutrition or related field that qualifies for registration. Certified Dietary Manager (CDM) Certification through the Association of Nutrition and Foodservice Professionals upon hire. Certified Food Manager (CFM) through the Association of Nutrition and Foodservice Professionals. Registration with the American Dietetic Association (Academy of Nutrition and Dietetics) either as a Registered Dietician (RD) or Dietetic Technician Registered (DTR).
• EXPERIENCE: Three (3) years' experience in a healthcare nutrition patient services setting. To be completed as established by department: (Administered at Department level) Person in Charge issued by local County Health department Manager Food Safety Certification Board of Health Managers Training. Four (4) years of supervisory experience in a healthcare nutrition patient services setting.

Skills

• Computer skills, particularly Excel and Word.
• Ability to understand written and oral communication.