Manager, Marine Operation Training

About the role

The Manager, Marine Operations Training serves as the business partner and single point of contact for Marine Operations training, including nautical, technical, safety, environmental and HESS related training. The role supports Marine Operations training in alignment with the Corporate Training Framework, including training request review, implementation support, evaluation, version control and periodic review.

Responsibilities

• Liaises with and supports all Marine Operations training activities, including ongoing skill development, professional development programs and training requests.
• Supports Marine Operations training through the appropriate corporate or brand training governance process, including analysis, design, development, implementation, evaluation and periodic review.
• Collaborates with leaders on communication strategies for implementing training programs.
• Liaises with Corporate, sister brands, training governance groups and other stakeholders to support alignment of programs at CCL.
• Promotes compliance of CSMART programs.
• Schedules and monitors training activities to support effectiveness, cost control and a positive learner experience.
• Coordinates training rationalization work with Corporate to ensure accuracy, consistency and operational relevance.
• Supports the design and implementation of training content in GLADIS or equivalent platforms, ensuring materials are validated, uploaded and maintained in compliance with governance standards and operational requirements.
• Supports uniform and effective training delivery and implementation by confirming training content is current, technically accurate and aligned with approved operational standards.
• Maintains training records and ensures audit requirements are met.
• Tracks and reports training performance using approved reporting standards, including total completions, compliance rates, training load and training quality.
• Manages training projects by partnering with leaders, vendors, subject matter experts and governance stakeholders.
• Supports Corporate-led projects within Marine Operations at the brand level.
• Documents training decisions, changes, risks and follow-up actions when requirements change or when training needs to be escalated through the appropriate governance process.
• Evaluates training needs with SMEs, Shipboard Leaders, Marine Professional Development Team and other Shoreside Leaders to help identify training gaps, duplicate or overlapping training, and improve consistency across Marine Operations training programs.
• Ensures marine training regulatory requirements are accurately interpreted, communicated and mitigated appropriately.

Requirements

Required Certifications: Licensed nautical Engineer, Deck officer, or Degree in Environmental Science or Education. Qualifications in Training & Development is advantageous.

Knowledge of maritime training regulations, training governance and training development required.

Proficiency in Office 365 for Business required.

Working knowledge of LMS platforms, training records, reporting tools and version control processes is advantageous.

Working knowledge of learning management systems, course authoring tools, corporate training frameworks, training matrices and audit-related recordkeeping is advantageous.

Corporate experience managing projects and multiple stakeholders; partnership across different levels of leadership and collaboration with remote employees; managing a function independently in a corporate setting; learning and development experience; research and analysis of complex requirements; experience supporting training governance, reporting, supplier coordination or cross-brand alignment.

Research, analyze and interpret complex regulatory and legal training requirements; manage multiple projects with minimal supervision; maintain accurate training records; support governance documentation; identify duplicate or outdated training; communicate clearly with shipboard and shoreside stakeholders; demonstrate organizational skills, effective time management, interpersonal skills, strong written and verbal communication, self-direction, continuous learning and training development skills.

At least 7 years of shipboard experience as a nautical, environmental or technical officer with personnel training experience is required.

Experience in a corporate setting with cross-functional collaboration, governance processes or training project coordination is advantageous.

Travel: 25-50% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.