Manager- Learning Management Systems (IT Business Applications)

About the role

We are looking for a Manager- Learning Management Systems (IT Business Applications) to join our team. This is a Remote within the United States (with a hybrid preference for San Jose, CA) role, reporting to the Sr. Director, Enterprise Applications in the IT/Business Applications department.

Responsibilities

• Take ownership of our current internal and external LMS platforms, CMS platform, Certification platform, Badging platform, and future solutions, ensuring their effective functioning and optimal utilization
• Work closely with business stakeholders to define the business process and technology platforms strategy and roadmap
• Design and maintain the architecture of the LMS and ensure smooth integrations with other business applications in our technology ecosystem
• Manage relationships with LMS, CMS, and Certification platform vendors and other relevant technology providers while evaluating new and existing vendors to maintain healthy partnerships
• Collaborate with stakeholders and subject matter experts to translate business needs into comprehensive, scalable, and user-centric solution designs

Requirements

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 10+ years of experience managing enterprise business applications, with 5 or more years managing Learning Management Systems and related technologies
• Strong understanding of end-to-end business processes for enablement, learning management, and certification management alongside best practices
• Expertise in systems architecture, integration, solution design, and SSO authentication for LMS platforms, with familiarity across platforms like Cornerstone, Litmos, Skilljar, Mediafly, Pearson Vue, Credly, Snowflake, and Tableau

Qualifications

• Exceptional communication and interpersonal skills with the ability to collaborate effectively with cross-functional business stakeholders and technology teams

Skills

• Experience implementing AI-driven personalized learning paths, predictive skill gap analytics, or automated content tagging within an enterprise
• Exceptional hands-on ability and willingness to administer the LMS platforms as an individual contributor
• Prior experience in vendor management and contract negotiations

Benefits

Zscaler’s benefits program includes various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks, among others. Learn more about our hybrid working model and benefits here.

Pay

The base salary range for this full-time position is $122,500—$175,000 USD at Zscaler. Base Pay Range does not include commission/ bonus/ equity (if applicable) + benefits.

Equal Opportunity Employer

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.