Manager, Learning and Development (IT)

About the role

This role is responsible for managing and developing a team of learning professionals, driving learning transformation, and ensuring quality and excellence in training programs.

Key Responsibilities

• Build & Empower a High-Performing Team: Manage, coach, and mentor a dynamic team of learning professionals. Oversee all employment activities, from hiring and performance evaluations to career pathing and succession planning.
• Cultivate Continuous Learning: Invest intentionally in people’s growth by creating an environment where teammates feel supported, valued, and empowered to continuously strengthen their technical training and facilitation skills.
• Lead with Intent: Guide team and project calls, ensuring alignment on project statuses, new assignments, and strategic direction while keeping the team engaged, inspired, and informed.
• Champion Cross-Functional Collaboration: Represent the Technology L&D team on external departmental committees, sharing insights, and driving alignment to ensure a cohesive learning strategy.
• Drive Learning Transformation: Lead the deployment of learning programs for critical Technology initiatives. Ensure training aligns with current best practices in corporate learning, digital transformation, and technology enablement.
• Maintain Rigorous Oversight: Maintain rigorous oversight over all training deliverables, platforms, and internal/external team-facing documentation to ensure the highest instructional and operational standards.
• Measure What Matters: Track, analyze, and report on department metrics. Compile up-to-date dashboards to measure learning effectiveness and drive continuous process improvement.

Qualifications

• Education: Bachelor’s degree in HR, Instructional Design, Business, Education, or equivalent experience.
• L&D Experience: Minimum of four (4) years of experience in adult learning theory and training delivery in a corporate environment.
• Leadership & Project Management: Minimum of three (3) years of demonstrated people leadership and complex project management experience, with a track record of coaching teams and driving outcomes.
• Change Management: Proven experience overseeing training for large-scale enterprise technology implementations and software rollouts.
• Data-Driven Approach: Strong analytical skills with the ability to build dashboards, track learning effectiveness metrics (e.g., Kirkpatrick model), and demonstrate ROI to business leaders.
• Stakeholder Management: Exceptional consultative and communication skills, with the ability to build relationships, influence decision-making, and collaborate across all levels of a matrixed organization.
• Travel Requirements: Flexibility and willingness to travel up to 25%.

What Success Looks Like In This Role

Success means establishing yourself as a trusted leader who not only manages complex projects but also elevates the people around you. Implementing systems that clearly tie learning outcomes to business metrics, demonstrating how your team's training initiatives improve Technology adoption and, ultimately, clinical care. Fostering a culture of accountability and continuous improvement within your team, ensuring they are equipped to deliver high-quality, modern learning experiences that keep pace with DaVita's evolving technology goals.

What We’ll Provide

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Pay

The Salary Range for the role is $78,000.00 - $119,000.00/year.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Schedule

The schedule for this role is flexible and willing to travel up to 25%.