Manager Learning and Professional Development

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board. Summary The Facilitator, Learning & Professional Development is responsible for designing, delivering, and continuously improving enterprise-wide learning and leadership development solutions for associates and leaders across Ashley Furniture Industries. This role serves as both a facilitator and a strategic development advisor, partnering closely with business leaders and Human Resources to identify capability gaps, define learning priorities, and implement targeted development solutions. The position plays a key role in facilitating programs, evaluating effectiveness, and providing insights into talent development, engagement, and future pipeline opportunities, ensuring learning initiatives directly support business objectives and organizational growth. Responsibilities Partner with senior leaders to assess development needs and recommend learning solutions aligned to business prioritiesAct as a Development Advisor by:Providing feedback on participant progressIdentifying high-potential talentSharing insights on organizational development trendsConduct needs analysis and support design and delivery of learning programs and materialsFacilitate leadership and professional development programs (in-person and virtual)Plan and deliver training using multiple formats (classroom, virtual, 1:1)Manage program logistics:Scheduling, enrollment, materials, facilities, vendorsAttendance tracking and learning metricsEvaluate program effectiveness through assessments, feedback, and business impactMaintain and update curriculum in partnership with leadership and program teamsBuild strong relationships with stakeholders across the businessProvide data-driven insights on:Leadership capability trendsProgram participationOrganizational development needsMaintain expertise in facilitation techniques, learning technology, and industry practicesSupport pilot programs and continuous improvement initiativesParticipate in team meetings, training, and special projectsModel Ashley’s Core and Growth Values in all interactions Qualifications Required Education Bachelor’s degree or 5+ years of equivalent experience Experience 3+ years in leadership rolesExperience facilitating leadership or professional development programs (in‑person and virtual)Willingness to travel domestically (limited international travel possible)Flexible schedule with occasional extended hoursOn‑site role based in Advance, NC Additional Qualifications, Preferred Experience in talent or organizational developmentExperience conducting needs analysis and consulting with leadersExperience designing learning solutions Certifications Certified Training Facilitator, Coach, or similar certificationCertifications in behavioral assessments (e.g., DiSC, 360, Emotional Intelligence)Additional certifications such as APTD or similarStrong facilitation skills (in-person and virtual)Solid business and leadership acumenUnderstanding of leadership competencies across levelsAbility to align development programs to business needsKnowledge of adult learning principles and modern learning practicesExperience influencing and consulting with leadersStrong analytical and problem-solving skillsExperience with learning management systems and learning technologiesExcellent communication and interpersonal skillsStrong organization and time management skillsAbility to manage multiple priorities in a fast-paced environmentHigh level of professionalism and confidentialityProficiency with AI tools, Microsoft Office, and modern learning platforms Work Environment This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs. Benefits We Offer Health, Dental, Vision, Employee Assistance ProgramPaid Time Off; increases with years of serviceGenerous Employee Discount on home furnishingsProfessional Development OpportunitiesTuition AssistanceAshley Wellness Centers (location specific)401(k) and Profit SharingLife Insurance Our Core Values Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. About Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.