Manager, Learning & Professional Development

Responsibilities

• Partner with senior leaders to assess development needs and recommend learning solutions aligned to business priorities
• Act as a Development Advisor by:
• Providing feedback on participant progress
• Identifying high-potential talent
• Sharing insights on organizational development trends
• Conduct needs analysis and support design and delivery of learning programs and materials
• Facilitate leadership and professional development programs (in-person and virtual)
• Plan and deliver training using multiple formats (classroom, virtual, 1:1)
• Manage program logistics: Scheduling, enrollment, materials, facilities, vendors
• Attendance tracking and learning metrics
• Evaluate program effectiveness through assessments, feedback, and business impact
• Maintain and update curriculum in partnership with leadership and program teams
• Build strong relationships with stakeholders across the business
• Provide data-driven insights on:
• Leadership capability trends
• Program participation
• Organizational development needs
• Support pilot programs and continuous improvement initiatives
• Participate in team meetings, training, and special projects
• Model Ashley’s Core and Growth Values in all interactions

Qualifications

• Required Education: Bachelor’s degree or 5+ years of equivalent experience
• Required Experience: 3+ years in leadership roles, experience facilitating leadership or professional development programs (in-person and virtual), willingness to travel domestically (limited international travel possible), flexible schedule with occasional extended hours, on-site role based in Advance, NC
• Preferred Qualifications: Experience in talent or organizational development, experience conducting needs analysis and consulting with leaders, experience designing learning solutions, certifications in behavioral assessments (e.g., DiSC, 360, Emotional Intelligence), additional certifications such as APTD or similar, strong facilitation skills (in-person and virtual), solid business and leadership acumen, understanding of leadership competencies across levels, ability to align development programs to business needs, knowledge of adult learning principles and modern learning practices, experience influencing and consulting with leaders, strong analytical and problem-solving skills, experience with learning management systems and learning technologies, excellent communication and interpersonal skills, strong organization and time management skills, ability to manage multiple priorities in a fast-paced environment, high level of professionalism and confidentiality, proficiency with AI tools, Microsoft Office, and modern learning platforms