Manager, Learning and Development

About the role

The Manager, Learning & Development will lead the development and implementation of BCLP's learning and development strategy for Global Business Services professionals and Paralegals. This role will be responsible for building a comprehensive management curriculum, establishing development pathways, and shaping broader professional development offerings.

Responsibilities

• Lead the development and implementation of the firm's learning and development strategy for Global Business Services professionals and Paralegals, aligning initiatives with firm and business priorities.
• Design and build BCLP's management and leadership development curriculum from the ground up, creating structured learning pathways for new, experienced, and senior managers.
• Partner with Global Business Services leaders to identify management capability gaps and develop learning solutions that strengthen leadership effectiveness, employee engagement, and team performance.
• Design and deliver engaging learning experiences focused on core management skills, including coaching, feedback, performance management, communication, delegation, and talent development.
• Develop broader learning pathways for Business Services and Paralegal populations, covering professional effectiveness, collaboration, client service, commercial awareness, and career development.
• Conduct needs analyses and use business and talent data to inform program priorities, curriculum design, and continuous improvement efforts.
• Build strong partnerships with business leaders and subject matter experts to ensure learning solutions address evolving business needs and support organizational goals.
• Source and manage external learning providers, facilitators, and content partners, ensuring high-quality delivery and value for investment.
• Measure learning effectiveness and use participant feedback, stakeholder input, and business outcomes to evaluate impact and refine programs.
• Collaborate with colleagues across the People Team to align learning initiatives with broader talent, performance, and career development strategies.

Requirements

Exceptional facilitation and presentation skills, with the ability to engage and influence manager, leader, and professional audiences.
Strong learning design and curriculum development capability.
Excellent stakeholder management and relationship-building skills, with the confidence to partner effectively with senior leaders.
Strong consulting and needs-analysis skills, with the ability to diagnose capability gaps and recommend appropriate development solutions.
Excellent written and verbal communication skills.
Commercially minded and results-oriented, with the ability to align learning initiatives to business objectives.
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
Proactive, innovative, and self-motivated, with a continuous improvement mindset.
Collaborative and client-service focused.
Trustworthy with the ability to handle confidential information.
Ability to operate effectively in a global, complex, and evolving HR environment.
Strong commitment to fostering an inclusive, high-performance culture.

Skills & Competencies

• Exceptional facilitation and presentation skills, with the ability to engage and influence manager, leader, and professional audiences.
• Strong learning design and curriculum development capability.
• Excellent stakeholder management and relationship-building skills, with the confidence to partner effectively with senior leaders.
• Strong consulting and needs-analysis skills, with the ability to diagnose capability gaps and recommend appropriate development solutions.
• Excellent written and verbal communication skills.
• Commercially minded and results-oriented, with the ability to align learning initiatives to business objectives.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
• Proactive, innovative, and self-motivated, with a continuous improvement mindset.
• Collaborative and client-service focused.
• Trustworthy with the ability to handle confidential information.

Benefits

BCLP is an equal employment opportunity employer. The Firm strictly prohibits discrimination against any applicant or employee based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth, lactation or medical conditions related thereto), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Firm also strictly prohibits harassment of applicants or employees based on any protected class or status. The Firm complies with all applicable federal, state and local laws respecting applications for employment, including consideration of unemployment status in making hiring decisions.

Pay

Competitive salary and benefits package.

Schedule

Full-time, Monday through Friday, with occasional evening and weekend work as needed.