Manager, Inpatient Nursing

Job Description

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Management Skills

• Manages and provides overall operational and clinical nursing leadership to an inpatient department(s) or setting.
• Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes.
• Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.
• Provides guidance and/or direct intervention in resolving challenging or complex situations.
• Manages vendor contracts to ensure terms and conditions follow operating unit and/or system protocols.
• Monitors department training and orientation plans, ensuring staff meets competency requirements and participates in appropriate education and training programs.
• Responds timely to alleged violations of policies, procedures, regulations and standards of conduct by evaluating or initiating investigative procedures.

People Management

• Manages assigned staff, makes hiring and termination decisions, and reviews and approves timekeeping records.
• Evaluates staff performance. Provides constructive feedback, coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve desired performance.
• Ensures staff maintains current and appropriate professional credentials.

Financial Management

• Develops, recommends, and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies.
• Maintains department productivity, ensuring operational challenges are addressed timely.
• Reviews financial reports and develops and implements corrective action plans to address unfavorable variances.
• Reviews and approves employee expense reimbursements, and billing statements from vendors according to established protocol.

Strategy & Planning

• Leads departmental goal setting process and provides roadmap for accomplishing goals.
• Makes rounds with staff, patients and physicians, listening to concerns and issues, conducting service recovery, and ensuring appropriate patient care.
• Reviews patient complaints and incidents, responding as appropriate and develops improvement plan with supervisor or lead.
• Develops, implements and/or ensures corrective action plans are implemented to address or minimize operational risk.
• Develops metrics and methods for measuring outcomes against relevant internal and external benchmarks; assists in the identification of criteria and effective qualitative/quantitative measurement tools.
• Prepares reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action.