Manager I - Ticketing Operations Manager

About the role

Performs routine managerial work administering the daily operations and activities of the Bearkat Ticket Office.

Responsibilities

• Manages daily activities of the Bearkat Ticket Office.
• Oversees ticket service and operations.
• Implements plans for season tickets, group sales, and individual game sales.
• Builds relationships with season ticket holders, general public and staff.
• Acts as the point of contact for the Athletic Department ticket operating system (PACIOLAN).
• Hires and trains student ticket office employees.
• Develops schedules, priorities, and standards for achieving goals.
• Manages the ticket box office at athletic events.
• Sets timelines and ensures that all ticketing events are implemented and executed.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree in related field.
• One year of experience in a related field.
• A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
• Knowledge of local, state, and federal laws.
• Ability to manage business functions.
• Communicates with other university departments, personnel, and other agencies.

Qualifications

A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Skills

• Ability to manage business functions.
• Knowledge of local, state, and federal laws.
• Ability to communicate with other university departments, personnel, and other agencies.

Pay

This position is a pay grade 6, please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf