Manager I, Operations Team

About the role

The Trust and Custody Operations department supports nationally recognized Corporate Trust and Institutional Custody service providers. This role involves leading a dynamic team that processes daily income calculations, resolves exceptions, and performs associated processing activities.

Responsibilities

• Provide expertise in dividends, capital gains, maturity, interest, and principal payments to business partners.
• Supervise daily Income Processing workflows, actively mentoring, training, and developing career development roadmaps for team members.
• Collaborate with the Corporate Actions team to align income lifecycles, manage asset events, and ensure seamless delivery of mandatory and voluntary corporate actions.
• Oversee the secure processing and transfer of diverse assets, including traditional cash, securities, and unique, high-value alternative investments.
• Act as the premier subject matter expert for internal partners and clients, ensuring smooth and successful client experiences.
• Cultivate a fun, inclusive, and professional team environment where every associate feels valued and positioned for long-term growth within UMB.

Requirements

• 5 years experience in Bank Operations OR Associates Degree with 3 years of experience in banking and/or banking operations.

Qualifications

• Strong leadership and mentoring skills.
• Experience in managing teams and providing guidance to junior staff.
• Proven ability to solve complex financial problems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.

Skills

• Financial analysis and reporting.
• Team management and leadership.
• Exceptional problem-solving skills.
• Strong attention to detail.
• Effective communication and collaboration.

Benefits

Details on benefits are provided in the job posting. UMB offers competitive and varied benefits including Paid Time Off, a 401(k) matching program, annual incentive pay, paid holidays, a comprehensive benefit plan, and various associate banking benefits.

Pay

Compensation ranges from $51,480 - $75,410 for US Employees in all other states not listed above.

Schedule

Details on the schedule are provided in the job posting.