Jobs · Management · Massachusetts

Manager, Operations I

STERIS · Northborough, MA · 5 days ago
Management$105k/yrFull-time

What You'll Do As An Operations Manager

  • Leads the implementation of corporate safety and health programs to establish and ensure a safe working environment, including establishing accountability systems that improve compliance and safety results
  • Drives all continuous improvement processes at a shop-floor level, including lean operational culture, safety and safety improvement events, quality requirements. Fosters a culture that promotes continuous improvement of people and processes.
  • Audits standard work, countermeasures.
  • Manages capacity planning process to develop plans to meet Customer requirements, assess new business, and maintain positive Customer relationships.
  • Has P&L responsibility for their respective departments of responsibility.
  • Improves and resolves internal complaints with assistance of Plant Manager.
  • Improves and resolves external business-related complaints working with operations staff.
  • Provides for and ensures training of newly placed employees in all classificaitons occurs.
  • Routine Customer interaction related to all facets of Customer processing and shipping needs.
  • Supports Customer audits and Quality investigations.
  • Supports Customer visits and Business Reviews.
  • Improves Safety and Quality metrics while handling Customer products, operating equipment and performing routine job functions.
  • Manage and improve area expenses to ensure P&L targets are achieved.
  • Customer Service – Ensure Customer processing needs are met from inbound receipt of product to return shipment.
  • Improve accuracy during product processing to eliminate Customer product damage and process nonconformances, investigating Quality issues as needed.
  • Improve employee engagement through use of Lean Principles to improve Safety, Quality, Delivery and Cost.

The Experience, Skills, and Abilities Needed

  • Required: Bachelor's Degree Plus 8 years of operations experience. Plus 8 years of leadership experience.
  • OR High School Diploma/GED Plus 12 years of operations experience. Plus 7 years of leadership experience.
  • Budget preparation.
  • Working across plant locations and with corporate functions.
  • Driving diverse and complex agendas (Customer, employee, SQDC).
  • Talent selection and development.
  • Planning, coordinating cross-shift/ department activities.
  • Managing leaders.
  • Adapting plans, resources to meet production requirements.

What STERIS Offers

  • Market Competitive Pay.
  • Extensive Paid Time Off (PTO) and 9 added Holidays.
  • Excellent Healthcare, Dental and vision benefits.
  • Long/Short Term Disability coverage.
  • 401(k) with a company match.
  • Maternity & Paternity Leave.
  • Additional add-on benefits/discounts for programs such as Pet Insurance.
  • Tuition Reimbursement and continued educations programs.
  • Excellent opportunities for advancement in a stable long-term career.

Pay Range

Pay range for this opportunity is $105,000 - $125,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

Benefits

Click here for a complete list of benefits: STERIS Benefits

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