Manager, Operations I
STERIS · Northborough, MA · 5 days ago
Management$105k/yrFull-time
What You'll Do As An Operations Manager
- Leads the implementation of corporate safety and health programs to establish and ensure a safe working environment, including establishing accountability systems that improve compliance and safety results
- Drives all continuous improvement processes at a shop-floor level, including lean operational culture, safety and safety improvement events, quality requirements. Fosters a culture that promotes continuous improvement of people and processes.
- Audits standard work, countermeasures.
- Manages capacity planning process to develop plans to meet Customer requirements, assess new business, and maintain positive Customer relationships.
- Has P&L responsibility for their respective departments of responsibility.
- Improves and resolves internal complaints with assistance of Plant Manager.
- Improves and resolves external business-related complaints working with operations staff.
- Provides for and ensures training of newly placed employees in all classificaitons occurs.
- Routine Customer interaction related to all facets of Customer processing and shipping needs.
- Supports Customer audits and Quality investigations.
- Supports Customer visits and Business Reviews.
- Improves Safety and Quality metrics while handling Customer products, operating equipment and performing routine job functions.
- Manage and improve area expenses to ensure P&L targets are achieved.
- Customer Service – Ensure Customer processing needs are met from inbound receipt of product to return shipment.
- Improve accuracy during product processing to eliminate Customer product damage and process nonconformances, investigating Quality issues as needed.
- Improve employee engagement through use of Lean Principles to improve Safety, Quality, Delivery and Cost.
The Experience, Skills, and Abilities Needed
- Required: Bachelor's Degree Plus 8 years of operations experience. Plus 8 years of leadership experience.
- OR High School Diploma/GED Plus 12 years of operations experience. Plus 7 years of leadership experience.
- Budget preparation.
- Working across plant locations and with corporate functions.
- Driving diverse and complex agendas (Customer, employee, SQDC).
- Talent selection and development.
- Planning, coordinating cross-shift/ department activities.
- Managing leaders.
- Adapting plans, resources to meet production requirements.
What STERIS Offers
- Market Competitive Pay.
- Extensive Paid Time Off (PTO) and 9 added Holidays.
- Excellent Healthcare, Dental and vision benefits.
- Long/Short Term Disability coverage.
- 401(k) with a company match.
- Maternity & Paternity Leave.
- Additional add-on benefits/discounts for programs such as Pet Insurance.
- Tuition Reimbursement and continued educations programs.
- Excellent opportunities for advancement in a stable long-term career.
Pay Range
Pay range for this opportunity is $105,000 - $125,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Benefits
Click here for a complete list of benefits: STERIS Benefits