Manager - Facilities

About the role

To provide cost effective coordination of maintenance support for ServiceSource Delaware Regional Office owned/operated properties, vehicles, and grounds.

Responsibilities

• Care of building, grounds and equipment, proper functioning of plumbing, electrical, and mechanical equipment, and services
• Janitorial duties
• Career of opening and closing of all locations
• Coordinate daily rounds of main facility and coordinate the same operations at other locations within the SSDE portfolio
• Ensure all equipment is in good working order
• Coordinates/Supports emergency maintenance at all locations/facilities within the organization’s portfolio
• Accurate assessment of maintenance request issues and speedy resolution of problems
• Maintain regular communication with department directors to ensure timely completion of all requests
• Maintain repair request log for data capture and effective management of requests
• Ensure requests are coordinated at all off-site locations
• Coordinates and schedules contractors (cleaning, painting, renovations, etc.) on an as needed basis
• Serve as liaison with contractors
• Review and negotiate annual service contracts for facilities as necessary
• Contacts include (but not limited to) snow removal, office equipment, HVAC etc.
• Work with Departments to ensure all contracts are in place and enforced
• Manage all company owned vehicles
• Duties include scheduling all maintenance, repair and registration of vehicles at all company locations
• Validates regular inspections of all vehicles ensuring clean and in sound working condition
• Reports issues to proper staff for resolution
• Maintain inspection, usage and staff or driver mileage logs for all vehicles
• Serve as Leader of Health and Safety Team; comply with OSHA guidelines
• Conduct regular drills as required by Health & Safety Team
• Perform regularly scheduled Risk Management and Health & Safety quality checks at all company building and contract sites
• Acts as primary contact for building alarm systems
• Accept maintenance calls and disburse requests appropriately
• Seek vendor assistance when unable to complete the required repair
• Maintain contacts list for all contractors
• With Employment Services/Business Services to engage trainees and program participants in meaningful work experiences
• Serves as liaison to the Corporate Risk Management Department
• Ensure buildings and operations comply with Risk management processes and procedures
• Perform other responsibilities as assigned

Qualifications

• HS diploma or General Educational Development (GED) is required; Bachelor’s Degree in a related field preferred
• 5-10 years’ experience in all aspects of property maintenance and/or general contracting required
• Experience working with individuals with disabilities preferred
• Possess and maintain any appropriate licensure needed to perform position effectively
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required
• Must have effective communication and customer service skills
• Must be well organized, self-directed and able to work with people from all levels of the organization
• Expanded knowledge of general electrical, plumbing, heating & A/C systems, and common equipment
• Possess the physical ability to lift equipment/supplies up to 50 pounds

What We Offer

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
• A generous paid time-off program in which the benefits increase based on your tenure with the company