Manager, Critical Care Service

About the role

Under the direction of the CNO, the Manager of Critical Care Services (ICU & Cath Lab) assures service development personnel management and resource allocation and management controls in order to ensure consistent high quality patient care in the Critical Care Units. The Manager of Critical Care Services assumes 24 hour administrative responsibility for the management of all critical care nursing service functions. Supervises, assesses, plans, implements and evaluates the delivery of patient care. Develops and implements department’s plans including performance improvement activities and compliance with current regulations.

Responsibilities

• Defines standards of ICU and Cath Lab department and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates ongoing ICU and Cath Lab programs which assures quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Oversees patient satisfaction in the ICU and Cath Lab department.
• Accurately identifies real/potential problems affecting the service and implements solutions with follow-through and communication.
• Participates in preparation of ICU and Cath Lab department budget for nursing department and assists nurse managers with management of approved expenditures.
• Serves as a resource to nurses and house supervisors within and across service lines