Manager Clinical Engineering Regulatory & Quality Operations

About the role

The position is located at System Office, Livonia, MI. It serves as a frontline, department-based supervisor, providing clear direction and managing processes that support direct or indirect care. The leader must demonstrate behaviors aligned with the Trinity Health culture and create comprehensive strategies to achieve desired outcomes.

Responsibilities

• Provides advice, guidance, and leadership to RHM and Region leaders in developing strategies and achieving performance goals.
• Enables collaboration across and within service areas, RHM, and Regions to ensure consistency and integration of strategy and operations.
• Leads standardization/systemness and optimization of policy, process, methodology, and establishes a national community of practice.
• Oversees Vendor/Contract Labor Management, including centralizing strategy and optimizing spend.
• Collaborates in system-wide strategy development and deployment of functional area priorities and initiatives.
• Supports regional efforts to comply with functional area priorities.
• Communicates between service area functional area, RHM, and Regions leaders regarding functional strategies and governance over financials and staffing.
• Maintains a working knowledge of applicable federal, state, and local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, and other policies, procedures, and guidelines to ensure adherence.
• Participates in and leads quality planning, quality assurance, quality control, and continuous improvement exercises to ensure adherence to established protocols.
• Develops and supports national-level standards, guidelines, processes, and strategies to address internal/external business and regulatory requirements.
• Provides functional analysis expertise related to tracking and monitoring established performance measures and operational standards.
• Stays current with industry developments, standards, and regulatory requirements and advises the National Director on emerging and evolving changes.
• Identifies, defines, and advises leadership of potential issues that may impact the management and direction of the program while collaborating with all sub-departments within THCE to ensure consistency and alignment with established standards and processes.
• Maintains awareness of new industry developments and standards.

Qualifications

• Associate degree or equivalent in relevant field, such as business administration, management, or a related discipline.
• Five (5) to Ten (10) years of progressive experience in healthcare technology management or similar industry.
• Proven track record of successfully leading and managing a team of professionals with ability to motivate and inspire team members to achieve high performance.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of relevant industry regulations, standards, and practices.

Skills

• Strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of relevant industry regulations, standards, and practices.

Benefits

N/A

Pay

N/A

Schedule

N/A

Physical & Mental Requirements & Working Conditions

Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional exposure to or subject to noise, infectious waste, diseases & conditions. Occasional exposure to interruptions, shifting priorities & stressful situations. Frequent ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent perform manual dexterity activities & / or grasping / handling. Frequent ability to climb, kneel, crouch & / or operate foot controls. Occasional use of a computer / other technology. Frequent sit with the ability to vary / adjust physical position or activity. Frequent maintain a safe working environment & use available personal protective equipment (PPE). Continuous comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous ability to provide assistance in the event of an emergency. Occasional direct healthcare services / indirect healthcare / support services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent lift a maximum of 30 pounds unassisted. Occasional use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional direct healthcare services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent lift a maximum of 30 pounds unassisted. Occasional experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional encounter a clinical / patient facing / hands on interactive work environment. Occasional work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous work outdoors with variable external environmental conditions. Occasional average workday activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%).

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.