Manager, Aftermarket Sales & Business Development

Manager, Aftermarket Sales & Business Development

Responsibilities

• Manages, leads, mentors, and develops Business Development/ Sales Managers, and Sales Reps for the assigned region.
• Keeps team informed & aligned with Bell vision, mission, and objectives.
• Ensures team conducts themselves to the highest ethical standard and that all sales are in keeping with Textron and Bell compliance guidelines.
• Leads aftermarket business development, sales strategy execution, and revenue growth initiatives for Bell’s product and service portfolio, with a strong focus on complex MRO within the assigned region.
• Strategically develops sales proposals, works with customers to define project scope and proposal relevant solutions, and assures company compliance with sales proposals.
• Serves as the contact and regional focal escalation point for customers for all aftermarket sales-related opportunities.
• Collaborates with marketing to develop localized marketing strategies to increase customer awareness of our capabilities.
• Supports the Regional Sales Managers (RSM) in major campaigns to ensure aftermarket support/sustainment plans are in place prior to aircraft sales and is responsible for growing new customers and maintaining existing customer relationships in the region.
• Provides leadership team with competitive intelligence and helps incorporate that intelligence into business plans to enhance win ratios and sales as well as supports the pricing team in the annual review process to ensure products and services remain competitively priced.
• Benchmarks the competition and makes appropriate recommendations to improve and expand regional services by conducting research among competitive service providers and evaluating customer needs.
• Provides periodic sales, funnel reviews, and QBR’s to Bell leadership as well as inputs on sales forecast for the use in annual budgets, staffing, and long-term planning.
• Travels 35-45% of the time, performs onsite customer visits, and attends tradeshows and MR&O conferences as directed by management.

Requirements

• Bachelor’s degree in business administration, marketing, sales, or other related field.
• 10+ years combined experience in sales, business development, MRO operations, and/or customer support.
• Aircraft experience, aircraft technical knowledge, and/or aircraft maintenance knowledge.
• Skilled in contract review/negotiation.
• Familiarity with SAP & MS Office Suite, including strong skills in Excel.
• Knowledge of Bell’s aftermarket portfolio of products & services.
• CRM experience, preferably Salesforce.
• Excellent oral/written communication skills with strong relationship-building – both internally and externally as well as organizational and strategic agility and a drive for results.
• Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams.

Skills

• Ability to sit, stand, and walk for extended periods during customer meetings, facility tours, and trade events.
• Ability to lift, carry, or move materials or equipment up to approximately 20–25 lbs.
• Ability to climb stairs or access elevated areas during facility or customer site visits when required.
• Sufficient vision, hearing, and hand dexterity to operate a computer, phone, presentation equipment, and other standard office devices.
• Ability to work in various environments, including office settings, manufacturing floors, and outdoor aircraft areas, while following all safety requirements.
• Ability to wear required personal protective equipment (PPE) when visiting production or maintenance facilities.

Benefits

80 hours of Personal Time Off (PTO)
120 hours Vacation time
12-13 paid holidays per year
6 weeks parental leave
Tuition reimbursement
Competitive salary
Comprehensive health insurance
On-site Bell Piney Flats fitness center (employees only)

Priorities

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.