Aftermarket Business Manager

Key Responsibilities

• Develop and execute the Aftermarket Strategic Plan and Annual Business Plan aligned with the long-range plan (LRP)
• Analyze economic conditions, industry trends, and product lifecycle data to guide business decisions
• Translate strategic objectives into actionable production, procurement, and staffing plans
• Manage the aftermarket business to achieve profitability and growth targets
• Develop and oversee sales forecasts, operating budgets, and capital plans
• Evaluate and adjust strategies in response to market and economic changes
• Understand and manage business decisions with a clear P&L impact
• Collaborate with Sales and Marketing teams to develop pricing models, discount structures, and go-to-market strategies
• Manage multiple sales channels including distribution, OEM, subsidiaries, and end users
• Implement programs such as competitive pricing, quantity discounts, and emergency order policies
• Lead the development of detailed aftermarket sales forecasts
• Align demand plans with manufacturing capacity, procurement strategies, and workforce needs
• Oversee the aftermarket warehouse and inventory control functions
• Establish stocking policies and material planning processes
• Ensure accurate inventory, efficient operations, and high service levels while optimizing working capital
• Direct procurement and material planning activities to meet customer and production needs
• Balance material availability with inventory cost control
• Ensure compliance with OSHA and environmental standards
• Lead continuous improvement initiatives to enhance operational efficiencies and processes
• Contribute to the development and improvement of material handling systems
• Directly manage a team of 2–10 employees and indirectly oversee up to 30 staff members
• Lead hiring, training, performance management, and employee development
• Build a culture of accountability, engagement, and teamwork aligned with Twin Disc core values
• Partner with cross-functional teams across operations, sales, and finance
• Present business performance and strategic plans to leadership

Qualifications

• Education & Experience: Bachelor’s degree in Business or a related field required. MBA preferred. 10+ years of leadership experience in manufacturing or distribution environments. Prior P&L responsibility strongly preferred.
• Technical Skills: Strong analytical and problem-solving capabilities. Deep understanding of: Forecasting and demand planning, Inventory management and supply chain operations, Costing and financial analysis. Experience with ERP systems (JDE Oracle preferred). Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Skills & Competencies: Excellent verbal and written communication skills. Proven ability to influence and collaborate across all levels of the organization. Strong leadership and team-building capabilities. Highly organized, self-motivated, and results-oriented. Ability to manage multiple priorities in a fast-paced environment.
• Preferred Knowledge: Familiarity with aftermarket business models. Knowledge of Twin Disc products, markets, and customer base (or ability to learn quickly). Experience with pricing strategies and inventory optimization.