Managed Print Consultant

Job Overview

The Print Team's primary objective is to grow, retain, and support print clients in local go-to-markets. The Managed Print Consultant drives new print business in the local market while managing a portfolio of active print-only clients. This role serves as the primary representative for assigned accounts, ensuring client satisfaction through consistent business reviews and timely issue resolution.

Responsibilities

• Drive net-new print business in local market
• Manage and retain a portfolio of active print-only clients
• Serve as the dedicated representative for assigned print clients
• Conduct regular and consistent business reviews with clients
• Address and resolve client inquiries and issues in a timely manner
• Ensure client satisfaction and build strong relationships
• Maintain account activity and identify opportunities for account upgrades
• Collaborate with internal teams to support client needs
• Support Impact's goal of client retention and growth within print services

Qualifications & Experience

• The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills.
• Bright and energetic, they thrive in competitive environments and excel in dynamic settings.
• Adaptable and resourceful, they effectively utilize available resources.
• Dependable and reliable, they demonstrate a strong commitment to their work.
• Tech-savvy, they embrace technological innovation and quickly adapt to new tools and systems.
• Experience crafting messaging for C-suite and VP-level decision makers.
• Have a general understanding of business challenges across different industries.
• 5+ years of experience in Copier Sales.
• High level of knowledge on copier leases and Kyocera and Konica print equipment.
• High level of understanding of the lease buyouts, upgrade, and lease return process.
• Able to work independently and communicate efficiently interdepartmentally.
• Able to work with clients to understand issues and work internally and externally to resolve.
• Understanding of Papercut, Printer Cloud and SMUA software agreements.
• Problem solving, Organizational, and presenting skills are required.

What Drives Impact

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time. Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:

• Innovation: We embrace change because innovation lives outside the comfort zone.
• Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
• Honesty: We are fiercely transparent and consistently honest.
• Fun: We fuel work with fun, knowing life's too short for boring.
• Low Ego: We champion ideas over titles, because brilliance knows no rank.
• One Team: We win as a team, we lose as a team, we are one team.

Compensation

The typical base salary range for this role is $65,000 to $85,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department.

Benefits

• We Take Pride In 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
• Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
• Development and growth opportunities with on-going training & continued education reimbursement
• 401(K) & retirement plans with complimentary financial advisory services
• Comprehensive health, disability, life, dental, and vision plans

Work Authorization & Immigration Sponsorship

Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a “U.S. Person,” as defined by law, or otherwise be eligible to obtain any required government authorizations.