Maitre D' / Front Desk Receptionist

THE PERKS

• Competitive hourly rate
• 1-week paid vacation for those working 32 hours or more
• Paid Sick Leave
• 1 free Mid Squeeze (50-minute massage) a month
• All add-ons are complimentary
• Annual performance raises ($1/year)
• Flexible schedules
• Responsive, empathetic, and understanding Management providing on-site leadership
• A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
• Quarterly paid training
• Nurturing, supportive environment, no matter where you're at in your career
• Leverage and career advancement opportunities in management and training
• Team-building offsites
• Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)

ABOUT YOU

• You are experienced in managing front-of-house operations for high-volume retail service businesses
• You are exceptional with technology
• You are acutely aware of your surroundings
• You are obsessed with over-the-top, first-class guest service
• You are energetic and detail-oriented
• You have a hospitality orientation
• You are gracious and patient
• You are warm in nature with strong communication skills
• You are passionate about all things health and wellness
• You are eager to join a guest-first brand dedicated to transforming the massage experience
• You are constantly striving to be your best self

YOUR RESPONSIBILITIES AT SQUEEZE

• Check-in and greet guests with a warm and friendly welcome
• Provide over-the-top, exceptional guest service
• Ensure front of house and guest lounge is maintained to Squeeze standards
• Expert at all things app-related! Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointments, and so much more
• Resolve guest issues in the shop