Front Desk- Receptionist

About the role

Virginia Home Care Services is seeking a highly organized and proactive Receptionist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys handling a variety of administrative tasks, and has strong customer service experience.

Responsibilities

• Serve as the first point of contact for clients, families, and vendors via phone, email, and in-person interactions.
• Manage a high volume of administrative tasks, including data entry, schedule tracking, and record-keeping.
• Answer and route calls efficiently, ensuring all inquiries are addressed promptly.
• Maintain and update client and caregiver files accurately.
• Aid with onboarding new caregivers and coordinating schedules.
• Support the office team with daily operations, including correspondence, filing, and reporting.
• Handle sensitive client information with confidentiality and professionalism.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum of 3 years of customer service experience.
• Proven experience in a receptionist or administrative role, preferably in healthcare or home care.
• Ability to manage multiple tasks in a fast-paced, high-volume environment.
• Strong organizational, communication, and interpersonal skills.
• Proficient with Microsoft Office Suite and scheduling software.
• Positive attitude, reliability, and a commitment to excellence.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a supportive, team-oriented environment.
• Professional development and growth opportunities.
• The chance to make a meaningful impact in the lives of clients and families.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a supportive, team-oriented environment.
• Professional development and growth opportunities.
• The chance to make a meaningful impact in the lives of clients and families.

To Apply

Please submit your resume and a brief cover letter outlining your relevant experience.

Pay

$18.00 - $20.00 per hour