Mainframe Production Support
Tata Consultancy Services · Cary, NC · 1 wk ago
Management$80k–$110k/yrFull-time
About the role
This position focuses on maintaining and supporting mainframe technologies in a production environment.
Responsibilities
- Monitor daily batch jobs and online transactions.
- Analyze and resolve production incidents, including Severity 1 (Critical) and Severity 2 incidents.
- Perform job restarts and reruns, and analyze abends and failures.
- Coordinate with infrastructure, application, and business teams.
- Provide on-call support.
- Conduct Root Cause Analysis (RCA) and prepare incident reports.
- Support releases and production deployments.
Requirements
- IBM z/OS, TSO/ISPF, JCL (Job Control Language)
- VSAM (KSDS, ESDS, RRDS)
- SDSF, RACF security concepts
- Programming Languages: COBOL, CICS, PL/I (optional in some environments), REXX scripting
- Database Skills: DB2, SQL Queries, Stored Procedures, Performance tuning basics, IMS DB (if applicable)
- Batch Processing: Job scheduling and monitoring, CA7, Control-M, ESP, Autosys or Tivoli Scheduler, Batch failure analysis and recovery
- File Management: GDG files, Flat files, File transfers (Connect:Direct, NDM, FTP/SFTP), File reconciliation
- Incident & Problem Management: ServiceNow, Remedy, Jira, Root Cause Analysis (RCA), Production Incident Management
- Monitoring Tools: OMEGAMON, Mainview, Splunk, AppDynamics, Dynatrace (where integrated)
Qualifications
- Bachelor of Computer Science
Pay
$80,000 to $110,000